JOB ROLE 01:Associate Technical Writer
JOB ROLE 02:Associate Learning Coordinator
As associate technical writer, this resource will produce user-facing content for CDK’s applications for complex, interrelated, transactional software systems that incorporate multiple technologies. The associate will develop the ability to translate complex information into clear, concise and compelling information deliverables following the established model and standards of product documentation.
Associate Learning Coordinator (L12)
Coordinates training registration activities for clients’ training including enrollment, confirmation, cancellation and other administrative LMS duties that relate to customer training needs.
- Bachelor’s or Master’s degree in any discipline – preferably English Literature, Mass
Communication, Advertising disciplines; (however, engineering and B Tech grads are not ruled
- graduate (Bachelors or Masters) from any discipline – preferably non-engineering/technology
• Suitable fresh grads with good oral and written comm skills, analytical abilities and aptitude
• Upto 1 year of experience in customer support (non-technical/non voice; transaction processing)
can also be considered
You must have Excellent spoken English Language
You must have Excellent written & verbal skills
Customer Service experience