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Jio customer support jobs

Work from Home Internship | Work from Home jobs in Telugu | Latest jobs 2022 | Jio | V the Techee

JioSaavn JOBS

JOB ROLE:JioSaavn - Music Research Internship

Location -WORK FROM HOME

JOB DESCRIPTION:

    • JioSaavn is looking for an enthusiastic and self-motivated music expert who can use their expertise to add rich meta tags to music on its platform. A successful intern will be someone who consumes a lot of music and has a keen interest in its various aspects such as the artists, genres, eras, moods, instrumentation and so on. So if you think you are obsessed with music, can work as part of a team, and are eager to learn about music you know nothing about, you could very well be one of our Music Researchers. We are looking at candidates for the following languages:

      • Telugu

      • Kannada

      • English

      • Bhojpuri

      • Bengali

      • Hindi

Education Required:

    • Deep interest and knowledge of domestic and international music and films.

    • Musical knowledge in more than one language would be an advantage.

    • Knowledge of multiple Genres, Moods, Instrumentation and Categories of Music is a must.

    • Familiarity with the digital music space.

    • Strong Internet research skills.

    • Bachelor’s degree in any stream.

    • Acute attention to detail.

    • Ability to multitask and meet deadlines.

    • Excellent communications skills.

    • Excellent listening skills, inquisitive, positive, team-oriented, enthusiastic approach.

    • Must be able to handle multiple projects in an organised manner.

    • You should know a lot (really a lot) about music..!

    • Overall a great personality

Skills Required:

        • Very Good Communication Skills in English & Telugu
        • Computer Knowledge.
        • Good MUSIC Knowledge

SALARY: ₹ 15K/MONTH Expected

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Work from Home Internship | Work from Home jobs in Telugu | Latest jobs 2022 | Jio | V the Techee Read More »

Work from Home | Jio work from home job | JIO jobs 2022 in Telugu | Latest jobs in Telugu | V the Techee

JIO WORK FROM HOME JOBS

JOB ROLE :Customer Support Associate

Location - PERMANANT WORK FROM HOME

JOB DESCRIPTION:

    • 1. You need to Manage all customer interactions as rostered within parameters
      2. You have to Demonstrate ownership on calls when contacted by customer
      3. You need to Respond to all customers in appropriate tone and language
      4. You will Offer a solution-based approach for all customer interactions
      5. You need to Educate the customer at every given possible opportunity
      6. You need to Ensure updating of product, system, process and policy knowledge
      7. You have to Adhere to rostered timing, scheduled shifts and activities
      8. You need to Capture customer details and data relevant to the call or service
      9. You should Resolve customer queries within agreed timelines

Education Required:

 

 
  • 12th pass
  • diploma
  • Any Graduation
  • Any Stream

Skills Required:

 
  • Communication skills in Telugu & English
  • Good Negotiation skills
  • Customer centric

SALARY: 15k to 18k

HOW TO CREATE YOUR RESUME

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Jio is hiring for Advisor Contact Centre | Apply Now

Role:Advisor Contact Centre

Location: work from home

JOB DESCRIPTION:

1. Manage all customer interactions as rostered within parameters

2. Demonstrate ownership on calls when contacted by customer

3. Respond to all customers in appropriate tone and language

4. Offer a solution-based approach for all customer interactions

5. Educate the customer at every given possible opportunity

6. Ensure updation of product, system, process and policy knowledge

7. Adhere to rostered timing, scheduled shifts and activities

8. Capture customer details and data relevant to the call or service

9. Resolve customer queries within agreed timelines

10. Manage outbound campaigns as per business requirement

11. Increase, develop and retain customer base through relationship uilding and service

12. Follow all contact center policies, procedures, code of conduct and egislative requirements

What you will do

    • Design test strategy/plan/scenarios for the product features that are a part of the product release.
    • Develop test automation using Java/Python for the test scenarios of the product
    • Debug and eliminate flaky automated test cases or fix the failed test cases as the product development follows agile process.
    • Learn and start effectively use the tools that are used in product engineering.
    • Work with leads to develop the automated testing checkpoints in CI/CD and fix the issues that comes up with every build/milestone

Education Required:

  • Qualification Minimum Under Graduate

    Work Experience 6 months experience preferred, Freshers can also apply

skills

    • OutboundTelecomoutbound campaignsContact CentreDomestic Call Centre

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SALARY:as per the norms

HOW TO CREATE YOUR RESUME

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Jio is hiring for Jio Fiber Technician Role | Apply Now

Role:Jio Fiber Technician

Location: HYDERABAD

JOB DESCRIPTION:

Time and Venue
26 October , 9.30 AM – 5.30 PM
Walk-In Drive Address: Jio Center – Second floor, Opposite to BJP Office, Main Road, Kukatpally, Hyderabad – 500072.
Contact – Hari  ( 7670804972 )
 

Job description

Preferred only Male candidates from AP & Telangana


Job Description:


Are you interested in a part-time role as a Jio Fiber Technician? Join our team and help us provide high-speed internet and technical support to our valued customers.


Responsibilities:


– Install, troubleshoot, and maintain Jio Fiber connections in customer homes.

– Ensure smooth internet connectivity and resolve technical issues.

– Assist customers with the setup and configuration of Jio Fiber equipment.

– Deliver excellent customer service and ensure customer satisfaction.

Education Required:

– SSC/Inter / ITI / Diploma ( 6 Months -OJT will also be applicable )

– Across Hyderabad

skills

  • – No prior experience is required; we offer comprehensive training.

    – Basic technical aptitude and a willingness to learn.

    – Availability for part-time work with a flexible schedule.

    – Access to reliable transportation.

SALARY:1.5-1.75 Lacs P.A.

HOW TO CREATE YOUR RESUME

Jio is hiring for Jio Fiber Technician Role | Apply Now Read More »