JIO WORK FROM HOME JOBS
JOB ROLE :Customer Support Associate
Location - PERMANANT WORK FROM HOME
JOB DESCRIPTION:
- 1. You need to Manage all customer interactions as rostered within parameters
2. You have to Demonstrate ownership on calls when contacted by customer
3. You need to Respond to all customers in appropriate tone and language
4. You will Offer a solution-based approach for all customer interactions
5. You need to Educate the customer at every given possible opportunity
6. You need to Ensure updating of product, system, process and policy knowledge
7. You have to Adhere to rostered timing, scheduled shifts and activities
8. You need to Capture customer details and data relevant to the call or service
9. You should Resolve customer queries within agreed timelines
- 1. You need to Manage all customer interactions as rostered within parameters
Education Required:
- 12th pass
- diploma
- Any Graduation
- Any Stream
Skills Required:
- Communication skills in Telugu & English
- Good Negotiation skills
- Customer centric
