Phonepe is Hiring for Analytics Intern Role
Phonepe is Hiring for Analytics Intern Role Read More »
gathering, combining, and analysing data
– Carrying out quantitative analysis to convert data into useful insights.
– Creating reports outlining the information gathered, which may take the form of visualisations like graphs, charts, and dashboards.
– Working with cross-functional teams to address business problems
– Build a confluence-based internal website/repository to house thorough analytics documentation by gathering data elements.
– Helping to launch new initiatives and mapping internal processes
– Discover new BI tools and hone your technical skills.
strong analytical and problem-solving abilities.
– A proclivity for business, an interest in statistics, and tenacity in working with data to elicit insights.
– Proficient in communicating ideas and making recommendations both orally and in writing.
– Effective cooperation abilities that allow for the upkeep of positive interpersonal connections with internal and external partners as well as cross-functional teams.
– A remarkable capacity for task and work organisation; keen attention to detail; and strong follow-through.
– Preferable technical abilities: SQL, Excel, scripting language, and a fundamental knowledge of US GAAP principles are all required.
Phonepe is Hiring for Analytics Intern Role Read More »
You need to Act with integrity & think customer-first in every interaction
You need to Handle basic PhonePe account and transaction related queries
You need to Ability to flex between phone & data channels
You need to Follow specified process guidelines to bring about resolution
You need to Build customer trust through their interaction
You need to Ability to meet hourly & daily productivity goals
You need to Leverage internal processes and resources to drive resolution
You need to Escalate appropriately taking support from relevant teams to resolve customer issues
You need to Recommend process improvements
You need to Engage & Educate customers so they’re able to leverage PhonePe to the fullest
You must have
Have excellent written and verbal communications
Have good learnability
Be an active listener and deal well with objection
Have strong customer orientation and ability to adapt/respond to different scenarios
Be a team player, flexible and open to feedback
Ability to multitask, prioritise, and manage time effectively
Should be able to speak in English and Hindi
Graduation (10+2+3) is Mandatory
0 – 2 years of work experience in a customer facing role
Multilingual skills (spoken + written) in South Indian languages are preferred
You need to Act with integrity & think customer-first in every interaction
You have to Handle basic PhonePe account and transaction related queries
You must have Ability to flex between phone & data channels
You need to Follow specified process guidelines to bring about resolution
You have to Build customer trust through their interaction
Your Ability to meet hourly & daily productivity goals
You nee d to Leverage internal processes and resources to drive resolution
You have to Escalate appropriately taking support from relevant teams to resolve customer issues
You need to Recommend process improvements
You will Engage & Educate customers so they’re able to leverage PhonePe to the fullest
Job description
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