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PHONEPE JOBS

JOB ROLE :Advisor

Location - BANGALORE PARTIAL WORK FROM HOME

JOB DESCRIPTION:

    • You need to Act with integrity & think customer-first in every interaction

    • You have to Handle basic PhonePe account and transaction related queries

    • You must have  Ability to flex between phone & data channels

    • You need to Follow specified process guidelines to bring about resolution

    • You have to Build customer trust through their interaction

    • Your Ability to meet hourly & daily productivity goals

    • You nee d to Leverage internal processes and resources to drive resolution

    • You have to Escalate appropriately taking support from relevant teams to resolve customer issues

    • You need to Recommend process improvements

    • You will Engage & Educate customers so they’re able to leverage PhonePe to the fullest

    •  

Education Required:

 

  • Any Graduation
  • Any Stream

Skills Required:

 
  • Communication skills in Telugu & English
  • Good Negotiation skills
  • Customer centric

SALARY: 35K EXPECTED

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