sutherland jobs

Sutherland is hiring for International Voice Process | Apply Now

Role:International Voice Process

Location: HYDERABAD

JOB DESCRIPTION:

Time and Venue
5th January – 14th January , 12.00 PM – 3.00 PM
C978+3WP, Lanco Hills Rd, Chaitanya Enclave, Khajaguda, Makthakousarali, Telangana 500089 ( 07th Floor Sutherland Office)

Job Description

Greetings from Sutherland !

Currently we are hiring for International Voice process for Freshers and experienced both!!!

Role & responsibilities

An International Voice Process Job is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue.

*Must be fluent in English

*Excellent Communication can Apply

*Both freshers and experienced can apply

*Both Undergraduate and Graduate can apply

*24/7 shifts and rotational week offs (5 days working a week)

*ROI – JAM, Voice & Versant Round, Operations Round

*Two-way cab facility only in night shift within 25Kms only from office premises

*Candidate who is comfortable working from office can apply

*Need Immediate Joiners only

*No virtual Interview is available

*Out of station candidates are Strictly not eligible

*Pursuing education candidates are strictly not eligible

Perks and benefits

You’ll develop your emotional intelligence .you’ll learn your product or service, inside and out you’ll build transferable Skills. you can educate customers without selling. you can develop a side project. you’ll learn how to effectively solve problems.

Address : C978+3WP, Lanco Hills Rd, Chaitanya Enclave, Khajaguda, Makthakousarali, Telangana 500089 ( 07th Floor Sutherland Office)

Every candidate must complete the registration process before coming for walk In Interview
Registration link :

https://forms.office.com/pages/responsepage.aspx?id=exVHm8wsH0KZ5zs1dGq5QriwTtH_V5NMsmzOUkDCCoNUMjZHWkY4MTlZV0U5MThQSlk5MzAxWkc5Ny4u&origin=QRCode

Interested Candidates can come down for Walk-in for Interview and Mention My name HR N.Jyothi on top of your resume

Call me prior before coming for walk In Interview to schedule the Interview

Carry your Resume, Aadhar card xerox and covid vaccination certificate (2/3 doses)

N.Jyothi
Talent Acquisition Executive

Education Required:

  • *Both freshers and experienced can apply

    *Both Undergraduate and Graduate can apply

skills

    • *Must be fluent in English

      *Excellent Communication can Apply

      *Both freshers and experienced can apply

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SALARY:INR 3-4 Lakh plus variable benefits.

HOW TO CREATE YOUR RESUME

Sutherland is hiring for International Voice Process | Apply Now Read More »

Sutherland is hiring for Non voice support Work from home | Apply Now

Role:Non Voice Executive

Location: WORK FROM HOME

JOB DESCRIPTION:

  • Immediate Hiring – Work from home/Ofiice

    Currently we are hiring for Non-Voice Process\Voice for Freshers & experienced both

    But first you have to register your candidature on below link without this we will not supposed to allow you to enter.

    Do register : https://forms.office.com/r/BYGYvZnzB0

    Roles and Responsibilities

    An International Voice Process Job is a job where the executives are assigned to handle the calls /emails and chats from customers in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer is calls & chats to solve an issue.

  • Perks and Benefits

    You’ll develop your emotional intelligence .you’ll learn your product or service, inside and out you’ll build transferable Skills. you can educate customers without selling. you can develop a side project. you’ll learn how to effectively solve problems.

    Address: Survey no. 201 , Lanco hills Technology park , Lanco Hills, Sai Vaibhav layout, Manikonda, Hyderabad , 500089.

    Call me Prior – 9303134595 (Harshita HR) once you are coming for the interview.

     

    NOTE : BE ON FORMLS & PROPER SHOES.

     

    Carry your resume, Aadhar card xerox and covid vaccination certificate(2/3 doses).

    (let me know if you want me to reschedule your interview)

    Note : Helmet is mandatory, After reaching office premises park your vehicle at B3.

    Interested Candidates can directly come down for Walk-in for Interview and Mention name

    HR Harshita on top of your resume.

    Time and Venue

    12th August – 21st August , 11.00 AM – 3.00 PM

    Survey no. 201 , Lanco hills Technology park , Lanco Hills, Sai Vaibhav layout, Manikonda, Hyderabad , 500089.

Education Required:

*10+2(only for experienced people we can consider)

Fresher with Graduation is mandatory. (waiting for results can apply.)

*Both freshers and experienced can apply

skills

Must be fluent in English.

Excellent communication Can Apply.

*10+2(only for experienced people we can consider)

Fresher with Graduation is mandatory. (waiting for results can apply.)

*Both freshers and experienced can apply

*24/7 Shifts and rotational week offs (5 days Working a week)

*Two-way cab facility only in night shift within 25Kms ONLY from office premises.

Candidate who is comfortable working from office can Apply.

Need Immediate (Or) 15 days of Notice period

No Virtual Interview is Available.

SALARY:as per the company norms

HOW TO CREATE YOUR RESUME

Sutherland is hiring for Non voice support Work from home | Apply Now Read More »

Sutherland is Hiring for Associate-Collections Role

JOB ROLE :Associate-Collections

Location: work from home(HYDERABAD)

ABOUT

  • Sutherland was founded 35 years ago (1986). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.
  • Competitive compensation packages inclusive of base pay, incentives, over-time and shift differentials for certain shifts.
  • Annual merit increase based on performance.
  • Paid Training whether onsite or in work at home.
  • Discounts for several corporate and retail partners for services and products once Sutherland ID is presented.
  • Excellent training and supervisory support – to help you feel comfortable servicing our customers.
  • Competitive Salary with attractive and attainable PBI structure.
  • Paid vacation and sick leave annually.
  • Exceptional Health and Life Insurance Plan
  • Lunch benefits and subsidy.
  • Onsite lunch concessionaire at reduced rates.
  • Transportation/ Shuttle Services – Free transportation home for shifts that end after 9:00 pm and pick-ups for shifts that begin before 6am
  • Free On-site medical suite with nurse and medical doctor.
  • Daily Refuel Plan – Robust and dynamic schedule of activities to keep employees energized both at home and in the office.
  • Paid referral program
  • Career development & growth opportunities for advancement.
  • Excellent Reward and recognition programs.
  •  

Education Required:

 
  • Any Degree/
  • Any Stream
  • 2018,2019,2020,2021,2022 

SKILLS:

    • Working knowledge of computer
    • Good communication (Written and verbal)


Salary :

  • 3 LPA
  • EXPECTED

Sutherland is Hiring for Associate-Collections Role Read More »

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YOCKET JOBS

JOB ROLE:Business Development Associate

Location - WORK FROM HOME/HYDERABAD

JOB DESCRIPTION:

  • At Yocket, we try to support our staff in discovering their passion and calling. Join us in transforming the choices that students make regarding their education. We would love to have you on our team if you want to make a difference and support students in receiving the greatest education by moving our vision forward.

  • – A total of 0 to 1 years of sales experience

    -The worker will take part in direct sales.

    – It will be your responsibility to establish a rapport with the parents and students.

    – Must comprehend the characteristics of the student.

    – CRM knowledge is recommended

    – Strong target histories

    – Willing to accept sales from various sources

    – Willing to travel

    – Willing to attend both physical and virtual events, seminars, and webinars.

  • * Operate anywhere (We don’t want to isolate you from your loved ones for too long.)

    • Health Insurance (We value your well-being)

    * Flexible work hours and five days a week (excellent work-life balance!)

    * A no-boss culture (We have mentors, not bosses; feel free to contribute your own ideas.)

    * You have access to a private psychologist (We take care of your mental well-being).

  • Preferred Language: Telugu, English

Education Required:

  • Our most successful candidates have: – High School diploma or equivalent 

Skills Required:

    • – A bachelor’s degree or relevant work experience

      – Outstanding verbal and writing communication abilities.

      – Extremely well-organized and detail-oriented.

      – Previous sales experience or familiarity with sales tools.

SALARY:33K EXPECTED

HOW TO CREATE YOUR RESUME

HOW TO CREATE NAUKRI.COM PROFILE

HOW TO CREATE LINKEDIN PROFILE

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SUTHERLAND JOBS

JOB ROLE: Associate - Customer Service

Location - WORK FROM HOME

JOB DESCRIPTION:

  • Strengthening relationships allows consultants in this position to: support for common questions about billing. Verify customer account information by consulting client records. Determine possible client needs, then suggest remedies. Make follow-up calls to clients to make sure their needs are fulfilled effectively. hone your problem-solving skills: To identify the causes and remedies, use customer databases, knowledge bases, and technical tools. Teamwork: Discuss escalations with client departments (test desk, field service, dispatch). When necessary, make a technician appointment. enhancing technical abilities: Attend training sessions pertaining to your position, including those for new hires and refreshers, product cross-training, and product updates.

  • To work from home you must: 2.0 Ghz Dual Core or better processor,2 GB RAM (some employment opportunities require a minimum of 4 GB RAM),10 GB available hard drive space,Sound card,Windows 7, including Windows 8 and 8.1, Internet speeds of 1 Mbps upload and 15 Mbps download, Dual ear (designed to minimize audio interference from outside sources). Noise cancelling microphone

 

Education Required:

  • Our most successful candidates have: – High School diploma or equivalent 

Skills Required:

    • Computer keyboarding basics and familiarity with Microsoft Office (Outlook, Word, Excel) – Experience providing technical support to direct client contacts – Outstanding writing and verbal communication abilities Strong problem-diagnosis and problem-solving abilities. Demonstrated ability to multitask across many programmes. – Working knowledge of CRM software (preferred) Ability to focus on goals; Effective communication and idea expression abilities;

SALARY:25K EXPECTED

HOW TO CREATE YOUR RESUME

HOW TO CREATE NAUKRI.COM PROFILE

HOW TO CREATE LINKEDIN PROFILE

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SUTHERLAND JOBS

JOB ROLE: Technical support-Core Hardware

Location - WORK FROM HOME

JOB DESCRIPTION:

  • Looking for IMMEDIATE JOINERS ONLY


    Freshers/experienced both can apply only if they have relevant knowledge of the profile given below


    Candidate needs to be EXCELLENT in communication skills


    PFB the detailed JD for your reference


    Education-Undergraduate OR Graduates (with technical background)


    Job Requirement-

    • Profile mix of Graduate freshers or Undergraduate
    • Needs to have good knowledge in computers(Technical knowledge about hardware computers, eg RAM/ROM, types of Rams, SSD/HDD, Microprocessor etc
    • Typing Skills: 25 WPM/90% accuracy

    Shift Timing/Days working


    • 5 days working Mon-Fri/Sat & Sun-week off
    • Shifts-rotational shifts /any 9 hours of shift mostly evening/night
    • Process-Blended- Mix of Email Voice & Chat support 70% Voice/30% non voice
    • Permanent work from Home/desktop will be given by the company post selection

    Candidates need to have fair knowledge of hardware computers(for eg: RAM/ROM, types/functions of RAMs, SSD/HDD, functions/characteristics of SSD/HDD, microprocessor, motherboard, where it is located, components of motherboard, Components of computer BIOS, memory, storage, devices and the full forms of all the abbreviations.

    1. what is RAM/ROM, types/functions of RAMs
    2. what is the difference between SSD/HDD, what are the functions/characteristics of SSD/HDD
    3. what is cloud storage?
    4. What would you do if you do not have internet on your laptop(prepare on the troubleshooting steps for the same)
    5. Your Windows machine is booting up slow, what are the possible solutions to this?
    6. You have put SSD in a slot, but the slot is not working that what you will do?
    7. Issues we access BIOS , DRAM generations, system configuration, SSD v HDD key features other than speed, system upgrade suggestions for DRAM, mock call to check communications, probing skills
    8. BIOS, SSD and DRAM (Failure modes/reasons and fix for that)
    9. BIOS (what are the situations we use them)
    10. DRAM generations and mix match compatibility
    11. What is Dual Channel functionality
    12. Steps for installing memory in a laptop or mac book pro system
    13. What is case modding
    14. What is overclocking
    15. RDIMMs over UDIMMs

    Interested candidates can share their updated CV on neha.qureshi@sutherlandglobal.com

Education Required:

  • Bachelor’s Degree/Master’s degree holders in any specialization

Skills Required:

    •  
      • You must have Excellent spoken Telugu Language.

      • You must have proficiency
        Proficient with MS-Office.

      • With a primary responsibility of supporting the Employee Engagement Initiative.
      • Provide support as directed to ensure that engagement goals and objectives are accomplished.
      • Manage communication between Internal & External stakeholders, liaising with employees on various tasks.

SALARY:25K EXPECTED

HOW TO CREATE YOUR RESUME

HOW TO CREATE NAUKRI.COM PROFILE

HOW TO CREATE LINKEDIN PROFILE

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SUTHERLAND JOBS

JOB ROLE:Process Executive - Voice

Location - HYDERABAD

JOB DESCRIPTION:

    • An International Voice Process Job is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S.,Dubai etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue.

      A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual.

       

      Must be fluent in English &Tamil/ English& Telugu is Mandatory.

      Freshers/ Experience are Eligible with Excellent communication skills.

      Excellent communication Can Apply.

      Undergraduate / Graduate can Apply.

      Working days – 5 Days

      Two way cab facility.

Education Required:

  • 12TH PASS
  • DIPLOMA
  • ANY DEGREE

Skills Required:

        • Must be fluent in English &Tamil/ English& Telugu is Mandatory.

          Freshers/ Experience are Eligible with Excellent communication skills.

          Excellent communication Can Apply.

          Undergraduate / Graduate can Apply.

          Working days – 5 Days

          Two way cab facility.

SALARY: UPTO Rs 20,000 Expected

SEND YOUR UPDATED RESUME TO BELOW EMAIL:

Interested Candidates can share their Updated CV on

beebeeas.hajera@sutherlandglobal.com

 

HR Recruiter.

Hajera HR
6305977370

HOW TO CREATE YOUR RESUME

HOW TO CREATE NAUKRI.COM PROFILE

HOW TO CREATE LINKEDIN PROFILE

Latest Telugu jobs | Sutherland Recruitment in Telugu | No Coding jobs | Latest jobs 2022 | V the Techee Read More »

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SUTHERLAND JOBS

JOB ROLE 01 :TECHNICAL SUPPORT

Location - PERMANENT WORK FROM HOME JOB

JOB DESCRIPTION:

  1. Job Requirement-

    • Eligibility is a  mix of Graduate freshers or Undergraduate
    • You Need to have good knowledge in computers(Technical knowledge about hardware computers, eg RAM/ROM, types of Rams, SSD/HDD, Microprocessor etc
    • You must have good Typing Skills: 25 WPM/90% accuracy

    Shift Timing/Days working

     

    • Its a 5 days working Mon-Fri/Sat & Sun-week off
    • You must have Shifts-24/7 rotational shifts /any 9 hours of shift
    • The job Process-Blended- Mix of Email Voice & Chat support 70% Voice/30% non voice
    • It is a Permanent work from Home/desktop will be given by the company post selection

    You need to have fair knowledge of hardware computers(for eg: RAM/ROM, types/functions of RAMs, SSD/HDD, functions/characteristics of SSD/HDD, microprocessor, motherboard, where it is located, components of motherboard, Components of computer BIOS, memory, storage, devices and the full forms of all the abbreviations.

    1. what is RAM/ROM, types/functions of RAMs?
    2. what is the difference between SSD/HDD, what are the functions/characteristics of SSD/HDD?
    3. what is cloud storage?
    4. What would you do if you do not have internet on your laptop(prepare on the troubleshooting steps for the same)?
    5. Your Windows machine is booting up slow, what are the possible solutions to this?
    6. You have put SSD in a slot, but the slot is not working that what you will do?
    7. Issues we access BIOS , DRAM generations, system configuration, SSD v HDD key features other than speed, system u?
    8. BIOS, SSD and DRAM (Failure modes/reasons and fix for that)?
    9. BIOS (what are the situations we use them)?
    10. DRAM generations and mix match compatibility?
    11. What is Dual Channel functionality?
    12. Steps for installing memory in a laptop or mac book pro system?
    13. What is case modding?
    14. What is overclocking?
    15. RDIMMs over UDIMMs?

 

candidates can share their updated CV on neha.qureshi@sutherlandglobal.com

Education Required:

  • 12th pass
  • Diploma
  • Any Graduation
  • Any Stream
  • Any Batch

Skills Required:

 
  • Communication skills in English
  • Good Verbal skills
  • Customer centric skills
  • Must have good Computer Hardware Knowledge

SALARY: Upto 25k expected

HOW TO CREATE YOUR RESUME

HOW TO CREATE NAUKRI.COM PROFILE

Sutherland Work From Home Jobs | Work from home jobs in Telugu | Latest jobs 2022 | V the Techee Read More »