JOB ROLE: Virtual Customer Service Associate - India 22
Location - WORK FROM HOME
JOB DESCRIPTION:
Excellent customer service skills, including the ability to maintain focus on the customer issue in a fast-paced environment; the capacity to empathise with and prioritise customer needs; the ability to interact effectively with a variety of customers; the capacity to resolve conflicts and deescalate situations; the capacity to ascertain the needs of customers and offer the most suitable solutions. Ability to work up to 60 hours per week of overtime as needed by the firm, most frequently in the weeks leading up to the Christmas holiday season.
Education Required:
12th pass
diploma
Any Graduation
Any stream
Skills Required:
Excellent documentation abilities; Excellent oral and written communication skills; Capability to speak effectively and accurately with all consumers
Good composition skills include the ability to write an answer that is grammatically correct, succinct, and accurate. These skills are necessary for both working independently and in a team environment. Good comprehension skills include the ability to clearly understand and state the problems customers present.
As Information Executive, you would be responsible for collecting and understanding data from secondary sources (like online websites) based on defined processes.
Minimum 21 Years of age
Any Degree/Diploma/12th Pass
Previous work experience is not required
Stable Remote Working setup for working on computer – i.e. Internet, Power Supply with backup and availability of personal computer to be used during remote working
Willingness to relocate to Bangalore once work from office restarts
Giving manufacturers/vendors support by verifying the data they provide and uploading it to Amazon’s catalogue, building new product detail pages or updating the ones that already exist (product description/content/etc.) By examining online user reviews, classifying products correctly so that customers can quickly discover what they need, and conducting quality checks to ensure that everything that appears on the Amazon websites complies with business standards, website material is kept current and accurate. Correcting errors on both the warehouse and client sides by employing internal tools and data analysis, while also suggesting corrective measures to avoid future issues that could arise at the customer or supply chain level.
As Information Executive, you would be responsible for collecting and understanding data from secondary sources (like online websites) based on defined processes.
Minimum 21 Years of age
Any Degree/Diploma/12th Pass
Previous work experience is not required
Stable Remote Working setup for working on computer – i.e. Internet, Power Supply with backup and availability of personal computer to be used during remote working
Willingness to relocate to Bangalore once work from office restarts
JOB ROLE 01: TRAINEE ANALYST
JOB ROLE 02: IMAGE COLLECTOR
Location - WORK FROM HOME-PARTIAL [BANGALORE]
JOB DESCRIPTION:
ABOUT THE COMPANY:Nielsen Media company, provides entertainment metadata and technology that powers the world’s top cable and satellite providers, consumer electronics, automakers and music services. Metadata drives all product lines — all are based on data connectivity.
AS A TRAINEE ANALYST:
You need to Deliver work basis standard targets set (time or measure of unprocessed work) differs from department to department.
A Trainee analyst would be required to browse through video content (mostly sports-related) with an eye-for-detail when it comes to picking all legible brand exposures.
you are able to work effectively with management and part of a team to meet targets.
You must be Strong attention to detail.
AS A IMAGE COLLECTOR:
You need to Follow established standards for evaluation and collection of the best images to meet Gracenote size, aspect ratio, and other product requirements
You must Regularly communicate with processing and other global teams to ensure imagery makes it through the entire process for delivery to customers
You must Link images to the assigned asset in the Gracenote databases. Provide 2nd/3rd line support as and when required.
You need to Initiate, track and maintain communication with content providers to achieve results.
You would be responsible for collecting and understanding data from secondary sources (like online websites) based on defined processes.
You will be Minimum 21 Years of age
You must be a Any Degree/Diploma/12th Pass
Previous work experience is not required
Stable Remote Working setup for working on computer – i.e. Internet, Power Supply with backup and availability of personal computer to be used during remote working
Willingness to relocate to Bangalore once work from office restarts
An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone, can be hired for any skill set as per the requirement and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
Knowledge and Skills Required
Communication Skills: Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all customers Excellent documentation skills Good comprehension skills ability to clearly understand and state the issues customers present Ability to concentrate follow customers issues without distraction to resolution Good composition skills ability to compose a grammatically correct, concise, and accurate written response Work successfully in a team environment as well as independently
Computer Knowledge/Skills: Ability to use a desktop computer system Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Excellent typing skills Demonstrates understanding of the Internet, Amazon.com website, and competitor websites Demonstrates an ability to successfully navigate websites Demonstrates a proficient knowledge of email applications Demonstrates an ability to learn in various media Ability to successfully adapt to changes in the work environment
Customer Focus: Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment Ability to empathize with and prioritize customer needs Demonstrates interpersonal skills with a diverse customer base Demonstrates conflict resolution, negotiation, and de-escalation skills Demonstrates ownership to resolve challenging customer issues, escalating when necessary Ability to determine customer needs and provide appropriate solutions Maintain regular and reliable attendance, including the daily schedule as assigned Flexible with the working schedule; may be expected to work weekends, holidays and events Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season
Education Required:
12th paas
diploma
Any Graduation
Any stream
Skills Required:
Ability to use a desktop computer system Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Excellent typing skills Demonstrates understanding of the Internet, Amazon.com website, and competitor websites Demonstrates an ability to successfully navigate websites Demonstrates a proficient knowledge of email applications Demonstrates an ability to learn in various media Ability to successfully adapt to changes in the work environment
Thryve Digital Health LLP is an emerging global healthcare partner that delivers strategic innovation, expertise, and flexibility to its healthcare partners. Being a US healthcare conglomerate captive, we have direct access to deeper insights that help us accelerate our learning process and keeps us ahead of the curve. Thryve delivers next-generation solutions that enable our healthcare partners to provide positive experiences to their consumers.
Our global collaborative of healthcare, operations, and IT experts creates innovative and sustainable processes for our clients, which keeps the ever-evolving consumers engaged and assists them in managing the future of their healthcare better. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. Thryve is an equal opportunity employer and places a high value on integrity, diversity, and inclusion in the organization. We do not discriminate on the basis of any protected attribute. For more information about the organization, please visit www.thryvedigital.com Role Summary: Thryve is looking for fresh and energetic Fresher’s to work in the US Healthcare with an excellent Communication Skills and flexible to work in shifts. JOB SUMMARY This job gives an opportunity to work in a challenging environment to deliver high quality Solutions to meet the demands for our Global Customer. Should be an excellent Team player & have excellent Problem solving & communication skills ESSENTIAL RESPONSIBILITIES • Calling Insurance Company on behalf of Doctors / Physician for claim status. • Follow-up with Insurance Company to check status of outstanding claims. • Receive payment information if the claims has been processed. • Analyze claims in case of rejections. • Ensure deliverable adhere to quality standards. • Also, Experience with Insurance Eligibility Verification.
Education Required:
Any Graduation
Any stream
Qualification : Fresher/ 0.6 months
Skills Required:
Strong Communication Skills • Flexible to work in US shifts EDUCATION Required • Should be a Graduate in any Stream