* You must have good Knowledge on Object Oriented Programming, Data Structures and developing applications using Java * You will have Knowledge of Relational and Non-Relational data base technologies * You will have good Analytical and Problem-solving skills * You should have Knowledge on cloud computing and DevOps * You should have Knowledge on front of end web technologies such as ReactJS is a nice to have * You have Knowledge on iOS app development is a nice to have * Good Knowledge on Agile methodology is a nice to have * You must have Excellent verbal and written communication and collaboration skills to effectively communicate with both business and technical teams. * You are Comfortable working in a fast-paced, results-oriented environment
You need to Troubleshoot and resolve complex Ad Serving issues for high-end clients like Financial Times, eBay, The Guardian, CBS, etc.
You have to Provide e-mail and chat support for issues raised by publishers. Issues can be related to ad serving/ reporting/ ad delivery/ page implementation /creative development.
You need to Work along with publishers on accounts to enable features and to resolve UI related issues.
You are Able to work independently and efficiently to meet defined SLA.
You have To consistently meet or exceed all agreed quality parameters as defined for the process.
Education Required:
Must have Bachelor’s degree
Any stream
Any batch
Skills Required:
Communication skills in English
Must have working knowledge of HTML, Javascript & CSS.
Familiarity with ad operations, ad optimization and monetization tools.
Using tools for debugging.
Basic understanding of Digital Marketing / work experience in digital marketing is preferred.
Excellent English communication skills, both written and verbal.
Previous experience in E-mail and Chat support.
Ability to work on complex troubleshooting scenarios under stringent deadlines.
Location - Hyderabad, Telangana, India (PARTIAL WORK FROM HOME)
JOB DESCRIPTION:
As part of the Siri Annotation Team.
You have to play a central role in enhancing the Siri customer experience.
You need to work in a fast paced, dynamic, technology focused environment. As an Annotation Associate.
You have to listen and translate Siri audio files and rank levels of Siri response, from customers who have opted-in to the grading program.
You will use your business knowledge and analytical skills to evaluate responses against guidelines.
Your are flexibility and the ability to prioritize tasks is essential. Because we believe our individual backgrounds, perspectives, and passions help us build the ideas that move all of us forward.
The Team will be Trained you to be an expert in understanding, supporting and improving the Siri experience.
Education Required:
Any Graduation
Any Stream
Fresher’s
2020,2021 & 2022
Skills Required:
Communication skills in & English
Good writing skills
Content centric
Technical skills
Experience in content review or a similar environment
English reading, writing and comprehension skills
Excellent active listening skills with the ability to understand verbal nuances
Ability to independently navigate a technical environment
Excellent typing skills
Highly organized with strong attention to detail and excellent proofreading skills
Flexibility to respond and support changing priorities quickly and efficiently
Grows with a team where expertise is shared and feedback is welcomed
Prior testing experience is a plus
Knowledge of one or more of the following: iOS, PC or Mac experience and Siri preferred
You will be responsible to monitor the Cloud Infrastructure and respond to any issues. •You are Expected to learn DevOps Skills on work •You are Responsible to provide timely and effective resolutions to the customer tickets. •You are Responsible to Interact with Dev Team to coordinate the customer tickets. •You are Responsible to update the Open tickets on daily basis. •You need to Meets expectations regarding productivity as defined by the process or manager •You have to Enter bugs to Engineering on any infrastructure issues. •You need to Keep status and change logs for any work. •Your Working days: 5 days a week – Weekly time off 2 days (Rotational) and not necessarily (Saturday / Sunday)
You will need to ensure best-in-class service is provided by the People Services team to the business by ensuring employees’ queries and work requests are responded to professionally and within predefined Service Level Agreements (SLAs) using Live Chat and tickets on ServiceNow platform.
You are the front ending face of HR to the business as you will interact with employees on a day-to-day basis via Chat and ticket. You are the epitome of customer support.
You will need to ensure all HR transactions are processed on Workday system with 100% accuracy and efficiency.
You will need to increase and promote the use of self-service by creating documentation to add to our HR knowledge database. You will also need to maintain process documentation to align with business process needs, statutory and regulatory changes.
You will build relationships across the business (both inside and outside the HR team) ensuring stakeholders are kept informed and where applicable, consulted, about process change requests that impact their area.
You will work in co-ordination with the Talent Acquisition team to ensure smooth Onboarding of new hires into the company.
Education Required:
Must have Bachelor’s degree
Any stream
2018-2023 batch
Skills Required:
Excellent oral and written communication and people interactions skills
Work independently and own the raised matter till closure
Comfortable working with flexible shifts including weekend. Comp off to be provided in lieu of this. It is 5 days working.
Must be able to communicate effectively at all levels within the organization
Ability to work flexible hours if needed to meet critical deadlines/ attend global meetings, as required.
Ability to positively adapt to process, business, or organizational changes.
You would be responsible for collecting and understanding data from secondary sources (like online websites) based on defined processes.
You will be Minimum 21 Years of age
You must be a Any Degree/Diploma/12th Pass
Previous work experience is not required
Stable Remote Working setup for working on computer – i.e. Internet, Power Supply with backup and availability of personal computer to be used during remote working
Willingness to relocate to Bangalore once work from office restarts