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Teleperformance Jobs

JOB ROLE :Customer Support Associate-Blended Chat & Voice

Location - PERMANANT WORK FROM HOME

JOB DESCRIPTION:

  • Selected candidates will be responsible for Customer Service.
  • You have to handle online product delivery service related enquires from the customer end
  • You have to Provide and share information with customer by leveraging available tools and information. 
  • You need to take inbound calls from the clients ,answer them with the requirements
  • Customers will raise query about their issue ,you need to resolve within time line
  • You will have proper training before joining
  • You must have Laptop or Desktop for along verygood Internet Connectivity
  • You have to Generate sales leads
  • You will Identify and assess customers needs to achieve satisfaction
  • You have to Build sustainable relationships and trust with customer accounts through open and interactive communication
  • You must Provide accurate, valid and complete information by using the right methods/tools
  • You are able to Meet personal/customer service team sales targets and call handling quotas
  • You are going to Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • You have to Keep records of customer interactions, process customer accounts and file documents
  • You have to Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Education Required:

  • 12th Pass
  • Diploma
  • Any Graduation
  • Any Stream

Skills Required:

 
  • Communication skills in Telugu & English
  • Good Negotiation skills
  • Customer centric

APPLICATION PROCESS:

* Please WhatsApp Below mentioned details,& Send your Updated Resume Also

Dear Sir/Madam

Please find my details below for the position of Teleperformance Permanent Work from Home Customer Support Associate-Blended Chat & Voice

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Please Find my Resume Also

Attach your resume here

WhatsApp the Above details to

HR Priyanka : 8348747456

HR Pronoy : 9748285329

HR Shruti – 8446271708

HR YOGITA-9301123076

 

 

SALARY: Upto 21,000

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