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JOB ROLE :ENGINEER PRODUCT SUPPORT / ANALYST

Location - HYDERABAD

JOB DESCRIPTION:

  • You need to Troubleshoot and resolve complex Ad Serving issues for high-end clients like Financial Times, eBay, The Guardian, CBS, etc.
  • You have to Provide e-mail and chat support for issues raised by publishers. Issues can be related to ad serving/ reporting/ ad delivery/ page implementation /creative development.
  • You need to Work along with publishers on accounts to enable features and to resolve UI related issues.
  • You are Able to work independently and efficiently to meet defined SLA.
  • You have To consistently meet or exceed all agreed quality parameters as defined for the process.

Education Required:

  • Must have Bachelor’s degree
  • Any stream
  • Any batch

Skills Required:

 
  • Communication skills in English
  • Must have working knowledge of HTML, Javascript & CSS.
  • Familiarity with ad operations, ad optimization and monetization tools.
  • Using tools for debugging.
  • Basic understanding of Digital Marketing / work experience in digital marketing is preferred.
  • Excellent English communication skills, both written and verbal.
  • Previous experience in E-mail and Chat support.
  • Ability to work on complex troubleshooting scenarios under stringent deadlines.
  • Willingness to work in a 24/7 environment

SALARY: ₹ 2,75,000 - 4,75,000 L.P.A

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