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cognizant recruitment

Cognizant Face To Face Walk-in interviews For Freshers | Apply Now

Role:Analyst

Location: HYDERABAD

JOB DESCRIPTION:

Time and Venue
16th November – 18th November , 9.30 AM – 5.30 PM
Cognizant, Plot 25, 26/27, ISB Rd, Financial District, Nanakaramguda, Telangana 500032

 

  • Understand and remain up-to-date with clients policies and guidelines
  • Support and enforce platform community standards and help build a safe platform while effectively addressing any policy breaches.,
  • Analyze and identify content (user-generated content (UGC), live streams, chat messages, and video uploads: sometimes involving graphic, discriminatory or otherwise disturbing subjects on text or video formats) that is not in compliance with Standard Operating Procedures (SOPs) and guidelines and flag for action within agreed turnaround times and standards of quality
  • Reporting and Documentation as per guidelines
  • To support and enforce platform community standards and help build a safe platform while effectively addressing any policy breaches.
  • Recognize trends and patterns, and escalate issues outside of the established policies
  • Knowledge of online communities, gaming culture, and streaming platforms is an advantage.

Education Required:

Any Graduation

Any Stream

skills

    • Ability to work independently
    • Good communication skills, both verbal and oral
    • Quick learner and adaptable to learn new processes, concepts, and skills
    • Organized and able to manage time and tasks efficiently
    • Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard
    • Have a neutral mindset towards different video content that needs classification, regardless of the content itself
    • Result-oriented, self-motivated, independent and inquisitive
    • Able to thrive in a fast-paced and team oriented environment

    Interested in social media and current events.

     

    • Minimal proficiency using Google products, including Gmail, Calendar or Google Drive
    • Knowledgeable with channels that provide on demand Video
    • Knowledgeable about use of Twitter, YT, Spotify, YT Music etc

SALARY:as per the norms

HOW TO CREATE YOUR RESUME

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Cognizant is hiring for PROCESS SPECIALIST – VOICE | Apply Now

Role:PROCESS SPECIALIST - VOICE

Location: HYDERABAD

JOB DESCRIPTION:

Stakeholder/Business Management:

  • ‘• They would be required to interact with customers (internal / external) to meet process deliverables.
  • • Creating medium/complex design concepts for presentations/print/web/Rich media for the client/customer.

Customer Relationship Management:

  • • Provide information, educate customer, troubleshoot, probe and fix issues.
  • • Follow up on Waiting/Open issues, feedback and coaching.
  • • Conduct Quality audits and review of teams’ performance.

People/Team:

  • • Conduct Huddles and Team meetings.
  • • Contribute to and participate proactively in knowledge sharing sessions.
  • • Participate and contribute to organizational activities.
  • • Act as a buddy for New Hires.
  • • First level reporting.
  • • Conduct peer reviews.
  • • Conduct refresher training.
  • • Collate team performance data for reporting purposes as and when requested by Process and Team Lead.

• In the absence of the PL and TL, perform the following tasks when assigned:

  • i Handle escalation calls.
  • ii Manage service levels on a daytoday basis.
  • • Provide coaching and feedback for improvement.

Education Required:

Graduate (exclusion:BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo

skills

    • Speaking English
    • Customer Service

SALARY:INR 4 Lakh plus variable benefits.

HOW TO CREATE YOUR RESUME

Cognizant is hiring for PROCESS SPECIALIST – VOICE | Apply Now Read More »

Cognizant is hiring for Process Executive role | Apply Now

Role:Process Executive

Location: HYDERABAD

JOB DESCRIPTION:

Time and Venue
12th October – 13th October , 9.30 AM – 1.30 PM
Cognizant India Private Limited Plot 25/26/27, ISB Road, Financial District, Nanakram Guda, Financial District, Nanakram Guda, Hyderabad, Telangana 500032
Contact – Bhavana/Koojitha 
  • Should be able to communicate in English as this job profile involves interaction with customers from North American / Canadian / UK / Australia and New Zealand markets
  • Analyse and process transactions accurately & on time.
  • Document all transactions completed in a day.
  • Make significant contribution towards collecting metrics on processes
  • Maintain positive and cooperative working relationships with all.
  • Collaborate with the team to achieve common goals.
  • Communicate with internal and external customers to resolve issues, questions and concerns swiftly.
 

Education Required:

Any graduate (2020 to 2023 passed out) All education certificates and provisional certificates are mandatory.For 2023 batch (all original semester marksheets are required, but provisional certificate is not mandatory for 2023 batch alone)Candidates having backlogs/ Under graduates (who have completed Only 10th/12th) are not eligible for the drive.candidates with 1 yr of experience in international voice is required.

skills

  • Should be able to communicate in English as this job profile involves interaction with customers from North American / Canadian / UK / Australia and New Zealand markets
  • Analyse and process transactions accurately & on time.
  • Document all transactions completed in a day.
  • Make significant contribution towards collecting metrics on processes
  • Maintain positive and cooperative working relationships with all.
  • Collaborate with the team to achieve common goals.
  • Communicate with internal and external customers to resolve issues, questions and concerns swiftly.
  •  

SALARY:as per the company norms

HOW TO CREATE YOUR RESUME

Cognizant is hiring for Process Executive role | Apply Now Read More »

Cognizant is hiring for Programmer Analyst Role | Apply Now

Role:PROGRAMMER ANALYST

Location: Hyderabad, Telangana, India

JOB DESCRIPTION:

  • Report time, effort and status accurately.
  • Participate in periodic internal review meetings.

Design and implementation:

  • Understand the technical specifications provided and create efficient and quality code based on given specifications.
  • Follow product standards, quality assurance norms and guidelines.
  • Send deliverables for review and also raise issues/concerns to the Team Lead within timelines.
  • Adhere to best practices related to the project/product.

Testing:

  • Create unit test cases and perform unit testing.

Capability Building:

  • Participate in competency development initiatives.
  • Complete training programs and evaluations conducted by the PPS group.

Education Required:

Science / Engineering Graduate

skills

    • Report time, effort and status accurately.
    • Participate in periodic internal review meetings.

    Design and implementation:

    • Understand the technical specifications provided and create efficient and quality code based on given specifications.
    • Follow product standards, quality assurance norms and guidelines.
    • Send deliverables for review and also raise issues/concerns to the Team Lead within timelines.
    • Adhere to best practices related to the project/product.

    Testing:

    • Create unit test cases and perform unit testing.

    Capability Building:

    • Participate in competency development initiatives.
    • Complete training programs and evaluations conducted by the PPS group.

SALARY:as per the company norms

HOW TO CREATE YOUR RESUME

Cognizant is hiring for Programmer Analyst Role | Apply Now Read More »

Cognizant is hiring for Associate – Projects | Apply Now

Role:Associate - Projects

Location: HYDERABAD

JOB DESCRIPTION:

Requirements Gathering:

  • ‘ Understand interpret and clarify functional requirements as well as technical requirements and requirement standards for the project.

Project Estimation

  • Able to provide effort and timeline for the task assigned.

Capability Development

  • ‘ Improve core skills to move up the learning curve in the indentified area of expertise.

Design & Analysis

  • ‘ Study assigned functional specifications.
  • analyze and identify impact of specifications.
  • raise queries and seek resolution from different stakeholders.
  • Provide required support to develop the proof of concept.

Coding

  • ‘ Develop coding (business layer coding interface development service development creation of stored procedures etc) as required in the project.
  • Raise clarifications / issues / concerns regarding work output to the lead on time.
  • seek review from peer / Senior Developer periodically.
  • rework on the code based on code review / defects raised in unit testing or any other relevant testing phases.
  • participate in code peer review as required.
  • Highlight any potential risks to the Leads and seek inputs to resolve issues identified.
  • support integration of components as required.
  • Update traceability matrix for the work package developed.
  • provide support on process audit activities.
  • Adhere to process and tools (usage of cognizant 20 awareness of Quality Management System).
  • follow the SCM policies set for project.

Testing

  • ‘ Write unit test cases for the specific unit.
  • seek review from peer / Senior Developer for the test cases written.
  • Execute the test cases.
  • Capture and fix defects as and when found and retest the areas during testing and warranty phase.
  • Review work to ensure adherence to SCM policies set for project.
  • Follow up on integration of the component developed with the application.
  • Understand and execute automation tools for testing.

Defect Management

  • ‘ Rework on the code based on review comments from code review / defects raised in unit testing peer testing SIT UAT testing or any other relevant testing phases.

Process Improvements And Adherence

  • ‘ Provide ideas for process optimization or value adds that can be provided and share them with the relevant stakeholders.
  • adhere to process and tools (usage of cognizant 20 awareness of Quality Management System IDE etc).

Knowledge Management

  • ‘ Contribute towards updating knowledge assets user manual online help document installation manual / scripts.
  • contribute / search / reuse all types of assets from repository.

Education Required:

Graduate / Engineering graduate

skills

  • PostgreSql Administration
  • ArcGIS Server for DotNet Frame
  • Python 

SALARY:as per the company norms

HOW TO CREATE YOUR RESUME

Cognizant is hiring for Associate – Projects | Apply Now Read More »

Cognizant Mega Walkin Drive for Process executive-Voice process-Hyderabad | Apply Now



JOB ROLE:Process executive-Voice process-Hyderabad

Location – HYDERABAD

JOB DESCRIPTION:

looking for enthusiastic professionals for Voice Process who possess flawless communication and expertise in Technical skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you.

Qualification Required

 

  • Good written & Verbal communication
  • Interested to work in BPO Voice Process
  • Only Arts and Science graduates
  • Basic computer knowledge
  • Flexible to work in Night shifts
  • Ready to work from Office
  • Graduation Year 2020,2021 and 2022(with Nil Arrears)

 

Things to Carry

 

  • Updated Resume
  • Passport size photograph

 

Photocopy of the below documents.

 

  • Aadhar card
  • PAN Card
  • Voter ID / Passport
  • Vaccination certificate
  • Educational documents such as Provisional ,Degree certificate, Consolidated Marksheet, Semester marksheets.

 

4th May – 6th May , 10.30 AM – 1.30 PM

Raheja Mindspace IT Park – Building 12A, Madhapur Rd, HITEC City, Hyderabad, Telangana 500081

Contact – Koojitha 

Education Required:

    • Only Arts and Science graduates
    • Graduation Year 2020,2021 and 2022(with Nil Arrears)

SELECTION

* Strong communication (written & Verbal)

* Must be flexible for night shift & rotational shift

* Must be flexible for WFO

* Willingness to work in BPO sector – Voice process

* Salary as per industry standard

SALARY:20K EXPECTED


Details LINK


https://youtu.be/KS5KM_FN5uIhttps://youtu.be/q4f_7FEb3BMhttps://youtu.be/ozgzYwgDqVQhttps://youtu.be/3VEXUnXk1E0

HOW TO CREATE YOUR RESUME

HOW TO CREATE NAUKRI.COM PROFILE

HOW TO CREATE LINKEDIN PROFILE

Cognizant Mega Walkin Drive for Process executive-Voice process-Hyderabad | Apply Now Read More »

Cognizant is hiring for Voice Process Role | Apply Now



JOB ROLE: Voice Process

Location – HYDERABAD

JOB DESCRIPTION:

Roles and Responsibilities

* Strong communication (written & Verbal)

* Must be flexible for night shift & rotational shift

* Must be flexible for WFO

* Willingness to work in BPO sector – Voice process

* Salary as per industry standard

Must haves:

* Should have the provisional Certificate issued by the University.

* Must have been vaccinated.

* Should have all the semester original mark cards.

* Should have Aadhar card, PAN card and Voter id/Passport

Voice / Blended – OtherBPO / Call CentreCustomer Success, Service & OperationsFull Time, PermanentVoice / Blended

Education Required:

    • ANY GRADUATION

SELECTION

* Strong communication (written & Verbal)

* Must be flexible for night shift & rotational shift

* Must be flexible for WFO

* Willingness to work in BPO sector – Voice process

* Salary as per industry standard

SALARY:20K EXPECTED


APPLY LINK


https://youtu.be/KS5KM_FN5uIhttps://youtu.be/q4f_7FEb3BMhttps://youtu.be/ozgzYwgDqVQhttps://youtu.be/3VEXUnXk1E0

HOW TO CREATE YOUR RESUME

HOW TO CREATE NAUKRI.COM PROFILE

HOW TO CREATE LINKEDIN PROFILE

Cognizant is hiring for Voice Process Role | Apply Now Read More »

Cognizant is hiring for Non Voice Process Role | Apply Now



JOB ROLE: Non – Voice Process

Location – WORK FROM HOME

JOB DESCRIPTION:

Non Voice – PE Requirement

 

Interview Process

  1. HR Screening
  2. OPS (L1)
  3. Written Assessment Versant (Should score 60 & Above).
  4. OPS (L2)/Final F2F – Candidate should visit Gurgaon or Hyderabad location for Final round.
  5. Post Final F2F select will initiate Documentation.

OtherBPO / Call CentreOtherFull Time, PermanentOther

Education Required:

    • ANY GRADUATION

SELECTION

  1. HR Screening
  2. OPS (L1)
  3. Written Assessment Versant (Should score 60 & Above).
  4. OPS (L2)/Final F2F – Candidate should visit Gurgaon or Hyderabad location for Final round.
  5. Post Final F2F select will initiate Documentation.

SALARY:20K EXPECTED


APPLY LINK


https://youtu.be/KS5KM_FN5uIhttps://youtu.be/q4f_7FEb3BMhttps://youtu.be/ozgzYwgDqVQhttps://youtu.be/3VEXUnXk1E0

HOW TO CREATE YOUR RESUME

HOW TO CREATE NAUKRI.COM PROFILE

HOW TO CREATE LINKEDIN PROFILE

Cognizant is hiring for Non Voice Process Role | Apply Now Read More »

Cognizant is hiring for TRAINEE JUNIOR DATA ANALYST Role| Apply Now

JOB ROLES:TRAINEE - JUNIOR DATA ANALYST

Location -Coimbatore, Tamil Nadu, India

JOB DESCRIPTION:

  • Minimal Customer interaction under guidance.
  • Understands Domain Process/sub process, functions, terminologies (such as SOP, QC checklists).
  • For PV/Complaints Management Individuals in this role perform data entry of data received from Source documents into the respective Clinical/Safety database While peroforming this activity the associate is responsible for meeting turnaround times and accuracy.

CODING:

(same as SPE)

  • Perform coding activities on the assigned project with timelines and efficiency.
  • • Import uncoded terms in database and export coded medical terms from coding platform.
  • • Query Management.
  • • Create “New Term Request” and prioritize.
  • • Perform Dictionary upversioning activity as and when required.

CDM:

  • Limited to study conduct activities.
  • Data review and Query management is done with assistance.
  • Limited email conversations with Client.
  • Every activity requires Peer QC by supervisor or allocated seniors.
  • NO INVOLVEMENT in Set Up and Migration activities.
  • Limited involvement of data pad locking activities during timelines of DataBase locks.

Project / Process:

  • Handles First level processing of assigned transactions, Complex problems (procedures/processes) are referred to Supervisor/Line Manager.
  • Adhere to quality requirements, achieve targets/volumes in given TAT(Turn around time).
  • Adhere to the mandatory industry regulation and compliance requirements for the given process.

Knowledge Management:

  • Understand various document templates and standards(Such as SOP’s) to interpret the documents & related terminologies.

People/Team Management:

  • Adhere to org hygiene and compliance needs in terms of Time sheet submission, Assimilation & Attendance.

Education Required:

Graduate/Post Graduate/ Doctorate degree in life sciences/Pharmacy/Medical sciences/Registered Nurse

SKILLS REQUIRED:

  • Pharmacovigilance&Safety Ops
  • PV Case Processing

SALARY: AS PER THE ROLE

HOW TO CREATE YOUR RESUME

HOW TO CREATE NAUKRI.COM PROFILE

HOW TO CREATE LINKEDIN PROFILE

Cognizant is hiring for TRAINEE JUNIOR DATA ANALYST Role| Apply Now Read More »

Cognizant is Hiring for Process Executive Role | Apply Now

JOB ROLE:PROCESS EXECUTIVE - VOICE

Location - Hyderabad, Telangana

JOB DESCRIPTION:

  • They serve all client business divisions with the client side interactive components using JavaScript / JQuery, Ad development through various mobile Ad producer tools, creating expanded ads with page redirects with customize animation and image galleries etc….

  • Design/Develop Creative artifacts for Ads as per client supplied brief and within brand and design guidelines.

• Web:

Develop internet / intranet web pages in the prescribed format adhering to client requirements within agreed TAT

Customer Relationship Management:

  • • Provide information, educate customer to update trackers, update required applications & tools and keep SME and TL informed of new issues.

For Voice processes Only:

:

  • • Effectively communicate information on products/services and/or trouble shoot issues within the specified time frames agreed upon with the client, in a manner that is understandable by the end user/ customer & educate customer.

  • • Connect with the customer & provide highest level of customer satisfaction.

  • • Update trackers, Create, categorize and prioritize tickets and update required applications & tools and keep SME and TL informed of new issues.

  • • Probe effectively & efficiently to understand customers issue and report incident and resolve all issues received on phone.

  • • Process Executives are expected to call back on time.

Process Improvements and Adherence:

  • • Meet process SLAs / metrics – productivity and quality targets within the established timelines.

  • • Ensure process guidelines are followed and met as documented.

  • • Stay updated with the process knowledge / changes refer to knowledge updates/ repositories to effectively process transactions.

  • • Adhere to security practices set by organization.

Project Control, Management and Review / Program delivery:

  • • Receive tickets/work on issues related to respective process.

  • • Raise/update CRM tool under required categories for issues identified or escalate to the SME / TL.

For Voice Processes Only:

:

  • • Receive Inbound calls / make outbound call to support customers on issues related to account management, CRM issues, customization, analytics, creating Dashboards, creating reports, features etc.

  • • Make outbound calls to follow up / confirm resolution.

People / Team:

  • • Contribute to and participate proactively in knowledge sharing sessions.

  • • Participate and contribute to organizational activities.

Education Required:

Graduate (exclusion:

BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo

SKILLS:

  • Speaking English

Good To Have Skills

  • Online/Digital Marketing

SALARY:UPTO 25k EXPECTED

HOW TO CREATE YOUR RESUME

HOW TO CREATE NAUKRI.COM PROFILE

HOW TO CREATE LINKEDIN PROFILE

Cognizant is Hiring for Process Executive Role | Apply Now Read More »