JOB ROLE : Associate Professional Application Delivery
Location - BANGALORE,PARTIAL WORK FROM HOME
JOB DESCRIPTION:
You need to Assists with the coordination of activities of functional areas or of department account leads to ensure that business solution requirements are met.
You must Assists in interpreting demand forecasts and planning; works with team members to provide high quality specifications for complete end-to-end project delivery.
You have to Maintains records of account specific application problems and assists in prioritizing work requests.
You will Works closely with senior team members in coordinating communications between lines of service (LOS) and clients to ensure that integration of new, enhanced and existing applications meet client specifications.
You need to Assists in identifying and researching application improvements to increase customer and stakeholder satisfaction.
You must Ensures delivery of projects meet client and company expectations and needs.
Education Required:
You must be Bachelor’s degree or equivalent combination of education and experience
You must be Bachelor’s degree in business administration, engineering, information systems or related field preferred
You must have Zero or more years of support services or project or program experience
If you have Experience working with the technology industry
If you have Experience working with company products and operating systems
If you have Experience working with computer systems and their use
Skills Required:
Excellent verbal and written English language skills
Strong attention to detail and a proven ability to balance multiple priorities.
Basic project management skills
Basic analytical and problem solving skills
Interpersonal skills to interact with customers and team members
JOB ROLE : Associate Professional Application Delivery
Location - BANGALORE,PARTIAL WORK FROM HOME
JOB DESCRIPTION:
You need to Assists with the coordination of activities of functional areas or of department account leads to ensure that business solution requirements are met.
You must Assists in interpreting demand forecasts and planning; works with team members to provide high quality specifications for complete end-to-end project delivery.
You have to Maintains records of account specific application problems and assists in prioritizing work requests.
You will Works closely with senior team members in coordinating communications between lines of service (LOS) and clients to ensure that integration of new, enhanced and existing applications meet client specifications.
You need to Assists in identifying and researching application improvements to increase customer and stakeholder satisfaction.
You must Ensures delivery of projects meet client and company expectations and needs.
Education Required:
You must be Bachelor’s degree or equivalent combination of education and experience
You must be Bachelor’s degree in business administration, engineering, information systems or related field preferred
You must have Zero or more years of support services or project or program experience
If you have Experience working with the technology industry
If you have Experience working with company products and operating systems
If you have Experience working with computer systems and their use
Skills Required:
Excellent verbal and written English language skills
Strong attention to detail and a proven ability to balance multiple priorities.
Basic project management skills
Basic analytical and problem solving skills
Interpersonal skills to interact with customers and team members
As a Talent Acquisition intern you will perform all the following roles:
You need to Run the operations for our marketplace
You will Source the top 2% of candidates and help build a large talent pool of high quality candidates
You have to Pitch the benefits of TopHire and take them through the sign up process
You need to Track candidate registration process and ensure that they complete their profiles
You will Vet and review the candidate profile for any gaps before it is sent for approval to the Co-founders
You need to Assist the candidates throughout their interviewing process with our clients
You have to Interact with clients to help with scheduling and coordination of interviews
You need to Suggest potential candidates to our clients from our diverse talent pool
You must Update pertinent information related to the hiring workflow on a daily basis
You can choose to work from our Mumbai (Goregaon West) office, Bangalore (Indiranagar) office, Delhi (Nehru Place) office or you can WORK FROM HOME (WFH) permanently. Hybrid is also possible.
Duration: 6 months
Education Required:
Any Bachelor’s degree from an accredited institution
Any Post Graduation
Skills Required:
Excellent verbal and written English language skills
Strong attention to detail and a proven ability to balance multiple priorities
JOB ROLE O1 : ZOMATO FEMALE ANALYST
JOB ROLE O2 : CLOOTRACK Software Engineer (Backend) - SDE- I (Remote) - Females Only
Location - PERMANENT WORK FROM HOME
JOB DESCRIPTION:
FOR ZOMATO JOB:
THE SELECTED FEMALE CANDIDATES ARE GOING TO WORK IN TOP TECHNOLOGIES LIKE
ANDROID
IOS
DATASCIENCE
ANALYTICS
BACKEND
FRONT END
FOR CLOOTRACK JOB:
Work with Engineering and DevOps functions to ensure system reliability, availability and scalability
Continuously champion high-quality software engineering practices – from planning, implementation, test automation, documentation, code reviews, scaling, performance, metrics, logging, and monitoring – essentially the entire software development lifecycle
Ensure the code developed is fully functional and bug-free
Education Required:
Any Bachelor’s degree from an accredited institution
Skills Required:
Excellent verbal and written English language skills
Strong attention to detail and a proven ability to balance multiple priorities
You must have Good understanding of programmimg You must Understand of ticketing systems such as Remedy You should have Proven Oral and Written communication skills
As a member of the Support organization You need to your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.
This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services.
A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
Monitoring Customer events board 24*7
Acknowledge new events and perform correct categorization of issue.
Create Incident based on the Severity / Impact of the issue
Notification of the Incident to the customer via Email or Phone
Education Required:
Any Bachelor’s degree from an accredited institution
Skills Required:
Excellent verbal and written English language skills
Strong attention to detail and a proven ability to balance multiple priorities
You must have Good understanding of UNIX architecture (Solaris, Linux…) You should have Basic understanding of Database concepts & architecture You must have Understand of terminal services such as SSH, Telnet. You must Understand of ticketing systems such as Remedy You should have Proven Oral and Written communication skills
You need to Maintaining a positive and professional attitude towards customers
You have to Provide the support across a variety of platforms, including chat, live email, instant messaging, and phone (voice calls)
You will be very flexible to work in a 24×7 service environment as per the business needs which might include working consistently in the night shifts and on weekends
You need to do Troubleshoot basic technical problems, identify customer needs and develop creative solutions to address them.
You have to Promptly and independently resolve incidents and escalations, with effective communication to all stakeholders internally and externally
You need to Maintain response and resolution speed as defined by SLOs;
You have to Keep high customer satisfaction scores and follow quality standards in 95% of cases.
You need to Use existing troubleshooting tools and techniques to establish root cause for queries and provide a customer facing root cause assessment.
Education Required:
Any Bachelor’s degree from an accredited institution
You must have 0-18 months experience in Technical Support/Customer service operations/ Troubleshooting/Campaign Optimization in any company
Skills Required:
Excellent verbal and written English language skills
Strong attention to detail and a proven ability to balance multiple priorities
JOB ROLE 01 : Business Analyst-Business Operations
Location - PARTIAL WORK FROM OME[Gurgaon, Mumbai, Pune, Bangalore, Hyderabad, Chennai and Kolkata]
JOB DESCRIPTION:
You have to Conduct meetings with stakeholders to gather requirement via workshops.
You need to Coordinate with internal sources and third parties for execution of project. You have to Prepare Business Requirement Documents and workflows.
You are going to Map the requirements against product features and configure the product as per the requirements.
You are going to Deliver demo/training sessions on the features delivered.
Education Required:
ANY GRADUATION
Freshers & Experienced
Any BATCHES
Skills Required:
Mandatory REQUIREMENT : good written and oral communication skills.