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Tech Mahindra jobs

Tech Mahindra is hiring for  Semi Voice Process Role | Apply Now

JOB ROLE:Data Labeler Specialist

Location : HYDERABAD

JOB DESCRIPTION:

19th May – 28 May , 9.00 AM – 3.00 PM
Interview Venue- Tech Mahindra Info City Gate no 2 -Survey No. 64, Unit No.12, Plot No. 35 & 36 Hi-Tech City Layout, Jubilee Enclave, Madhapur, Telangana 500081.
 
  • Role Customer Support/Merchant Support Associate.
  • Industry Type- BPO.
  • Employment Type-Full Time, Permanent.
  • Education Qualification- Any Graduation.
  • Work Location: Hi-tech City. (Work from Office)
  • 6 Days Working (Rotational Week Off)
  • Pure dayshifts only. (09:00 AM- 06:00 PM)
  • SALARY- 240000-350000 Per Year.
  • Contact: HR FINNY- 8019579443
  • Handling customer & merchant calls.
  • Handling calls related to quires, survey and feedback.
  • Handling enquiry and service calls.
  • Have to resolve customer queries over Email and Calls.
  • Have to solve the queries or the problems of the customers.

Education Required:

  • Bachelor’s degree/University degree or equivalent experience


Skills Required:

Excellent Communication Skills in English & Hindi. (Hindi is Mandatory)

2. Freshers with good communication in English & Hindi can apply.

3. Voice/Semi Voice/Tele calling/ Customer Service experience would be an added advantage.

4. Candidate should be willing to work from office.

5. Good typing skills ( 25-30 WPM)

6. Immediate Joiners preferred.

7.One way cab facility. (Based on shifts)

 

Note: Please write HR FINNY on your CV’s without fail.

SALARY: 2.5-3.5 Lacs P.A.

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Tech Mahindra is hiring for  Semi Voice Process Role | Apply Now Read More »

Tech Mahindra is hiring for Domestic voice process Telugu Role| Apply Now

JOB ROLE: Domestic voice process

Location - HYDERABAD

JOB DESCRIPTION:

Greetings from Tech Mahindra!!

Tech Mahindra hiring for Domestic voice process for the below languages:

  1. BENGALI
  2. TELUGU
  3. MARATHI
  4. TAMIL
  5. URDU
  6. GUJARATI
  7. MALAYALAM
  8. KANNADA
  9. ORIYA
  10. PUNJABI
  11. BHOJPURI
  12. MAITHILI
  13. AWADHI
  14. ASSAMESE
  15. HARYANVI
  16. MARWARI
  17. CHHATTISGARHI
  18. MAGAHI
  19. DECCAN
  20. KANAUJI
  21. NEPALI
  22. SANTHALI
  23. KASHMIRI
  24. SINDHI
  25. KHANDESI
  26. DOGRI
  27. KANGRI
  28. GARHWALI
  29. KONKANI
  30. KUMAONI
  31. KONKANI (GOANESE)

Job Location: Hyderabad Hitech city

Experience – Freshers can also apply

Education: Any Graduates

Salary: Max 4lpa

Job Description:

  • Provide customer support
  • Ability to understand the issue and resolve the queries in the specific language applying.
  • Relevant experience in Voice Process will be an added advantage.
  • Excellent Communication Skills (verbal and written)
  • Good customer handling skills

Interview Process:

1st Interview: Telephonic

2nd Interview: OPS round in the Office (Walk – In)

Shortlisted Candidates have to come Office for 2nd Round Interview.

Education Required:

  • Any Degree
  • Freshers & Experienced

Skills Required:

  • Provide customer support
  • Ability to understand the issue and resolve the queries in the specific language applying.
  • Relevant experience in Voice Process will be an added advantage.
  • Excellent Communication Skills (verbal and written)
  • Good customer handling skills

SALARY: Max 4lpa

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Tech Mahindra is hiring for Domestic voice process Telugu Role| Apply Now Read More »

HP is Hiring for Business Operations Analyst Role| Apply Now

JOB ROLE: Business Operations Analyst

Location - Bangalore

JOB DESCRIPTION:

  • Responsible for supply chain processes, such as inventory analysis, order fulfillment, import/export operations and shipping, for a country or regional business unit with minimum supervision applying discretion and judgement.
  • Compiles key metrics, produces reports, and analyzes data using IT systems for demand and supply matching activities.
  • Analysis of backlog management.
  • Gathers demand data from country and region for demand planning.
  • Reviews current business process for regional and global business unit planning teams.
  • Reviews performance metrics on a regular basis, identifying opportunities for improvement.

Education Required:

  • First level university degree or equivalent experience.
  • Typically 0-2 years of experience in a supply chain function.

SKILLS:

  • Good understanding of supply chain processes (plan, source, make deliver).
  • Demonstrated analytical skills.
  • Strong written and verbal communication skills; mastery in English and local language.
  • Good interpersonal skills.
  • Basic Microsoft Office skills (Excel, PowerPoint, etc.).
  • Basic understanding of project management methodology.
  • Developing business acumen and technical knowledge within area of responsibility.
  • Introduction to HP’s overall supply chain strategy.
  • Basic understanding of Material Requirements Planning (MRP) and ATP.
  • Basic understanding of import/export regulatory requirements and compliance.
  • Basic knowledge of inventory analysis.

SALARY:UPTO 50k EXPECTED

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Accenture Hack diva 2023 | Apply Now

JOB ROLE: Accenture Hack Diva- Associate Software Engineer

Location - Bangalore, Chennai, Coimbatore, Delhi NCR, Hyderabad, Indore, Jaipur, Kolkata, Mumbai and Pune.

JOB DESCRIPTION:

t Accenture, we believe in creating a sense of belonging for all by working together to build a culture of equality so everyone can perform at their best, advance, and thrive. 2023 marks the 19th year we celebrate International Women’s Day – an opportunity for us to have open, honest, and meaningful conversations to further advance gender equality. This year, we are also celebrating how women are living boldly to be without limits and how we can continue to support gender equality – to spotlight the limitless, barrier-free, and unhindered opportunities women can have to thrive!

We are looking for a Hack-Her in you!
Accenture Hack Diva – a contest for women in engineering, is designed to empower and encourage female students to showcase their skills and win BIG. This contest is open to all female students from all engineering colleges in India who have graduated in 2022 or will be graduating in 2023.

Education Required:

All streams/branches of B.E/B.Tech – 2022 and 2023 year of passing only
• No active backlogs during application and/or during onboarding.
• Maximum 1-year gap in education (post 10th standard till completion of
graduation)
• Students must have Indian citizenship.
• Please note that Bhutan and Nepal nationals can work in India without a need for
obtaining a work visa.
All other foreign nationals require work visa or an Overseas Citizenship of India
(OCI) or Person of Indian Origin (PIO) card to work in India.

SKILLS:

Design, build, test, assemble, and configure application using business
requirements
• Understand business drivers that will impact performance and deliver software to
those expectations
• Bake technology trends into solutions; Participate in the development of
automation solutions, new functionality and technologies and integrate them in
existing solutions
• Aptitude to learn, Good analytical and problem-solving skills and proficient in
verbal and communication skills
• Deliver code to time and quality expectations and participate in peer reviews
• Take ownership of the successful implementation of the solution

SALARY:UPTO 38k EXPECTED

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Akasa Air is Hiring for Customer Service Officer Roles | Apply Now

JOB ROLE:PROCESS EXECUTIVE - VOICE

Location - PAN INDIA

JOB DESCRIPTION:

Responsible for check-in, Reservations, ticketing, Special category passenger handling, Boarding Gate functions under the supervision of Duty officers / Duty Managers. 

Key Responsibilities :

  • Accepting reservation and issuance of tickets at airport ticketing counters. 

  • Smile, greet customers when they approach for checking or any query. 

  • Checking of customer’s identity and checking them and their baggage for the flight, correctly recording of all weights and items which are to be put into the aircraft. 

  • Profiling of customers at checking, brief them on DG regulations and security banned articles in checked or hand baggage.  

  • Accept registered baggage and check if any visible damage and get LRT signed, customer to be informed about the liability and charge excess baggage (in case of exceeding normal baggage allowance). 

  • Announcement of boarding, updating of FIDs, attending queries of customers, Reconciliation of checked in passengers at the boarding gates. 

  • Coordinate for connecting customers, their location and take advise / instruction from red cap, duty manager if flight has to be delayed to accept them. · Strict adherence to company policies, ensure properly groomed at all times. 

  • Not under influence of alcohol or banned substance. 

  • Ensure adherence to policies and procedures as laid down in the GOM. 

  • Effective use of ramp equipment, guiding blue collar teams for quick turnaround of aircraft. 

  • Carry out gate boarding functions like zone wise boarding, BGR and manual boarding in case of systems down. 

  • Secure, safe, punctual handling of customers, baggage, crew as applicable by organizing and controlling the terminal operations.  

  • Ensure all communication, operational or administration are actioned promptly. 

  • Responsible for reporting to the superior’s occurrences, events, violations and acts that may affect safety, security and company reputation. 

  • Procedure is followed for the carriage of arms and ammunition, HUM, DGR etc. 

  • Share your Resume/CV along with a professional passport size photograph at careers@akasaair.com or priya.sardesai@akasaair.com

     

     

Education Required:

Desired Qualification / Certifications: 

  • Graduate preferred.
  • Minimum HSC (10+2).  

Preferred Relevant Work Experience: 

  • Freshers can also apply.
  • Upto 2 years’ Experience for CSE.
  • 2 to 4 years’ Experience for Sr. CSE.  

SKILLS:

Skills and Knowledge: 

  1. FUNCTIONAL
  2. Airport operations          b. Regulatory compliances.
  1. BEHAVIORAL/LEADERSHIP
  2. Communication Skills                        b. Team Player
Benefits:
  • Medical Insurance.
  • Staff Travel (Self + 6 family members would be eligible for unlimited space available travel while the remains employed with Akasa Air).
  • Load and Trim allowance.

Airport Manager  

SALARY:UPTO 45k EXPECTED

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Akasa Air is Hiring for Customer Service Officer Roles | Apply Now Read More »

Cognizant is Hiring for Process Executive Role | Apply Now

JOB ROLE:PROCESS EXECUTIVE - VOICE

Location - Hyderabad, Telangana

JOB DESCRIPTION:

  • They serve all client business divisions with the client side interactive components using JavaScript / JQuery, Ad development through various mobile Ad producer tools, creating expanded ads with page redirects with customize animation and image galleries etc….

  • Design/Develop Creative artifacts for Ads as per client supplied brief and within brand and design guidelines.

• Web:

Develop internet / intranet web pages in the prescribed format adhering to client requirements within agreed TAT

Customer Relationship Management:

  • • Provide information, educate customer to update trackers, update required applications & tools and keep SME and TL informed of new issues.

For Voice processes Only:

:

  • • Effectively communicate information on products/services and/or trouble shoot issues within the specified time frames agreed upon with the client, in a manner that is understandable by the end user/ customer & educate customer.

  • • Connect with the customer & provide highest level of customer satisfaction.

  • • Update trackers, Create, categorize and prioritize tickets and update required applications & tools and keep SME and TL informed of new issues.

  • • Probe effectively & efficiently to understand customers issue and report incident and resolve all issues received on phone.

  • • Process Executives are expected to call back on time.

Process Improvements and Adherence:

  • • Meet process SLAs / metrics – productivity and quality targets within the established timelines.

  • • Ensure process guidelines are followed and met as documented.

  • • Stay updated with the process knowledge / changes refer to knowledge updates/ repositories to effectively process transactions.

  • • Adhere to security practices set by organization.

Project Control, Management and Review / Program delivery:

  • • Receive tickets/work on issues related to respective process.

  • • Raise/update CRM tool under required categories for issues identified or escalate to the SME / TL.

For Voice Processes Only:

:

  • • Receive Inbound calls / make outbound call to support customers on issues related to account management, CRM issues, customization, analytics, creating Dashboards, creating reports, features etc.

  • • Make outbound calls to follow up / confirm resolution.

People / Team:

  • • Contribute to and participate proactively in knowledge sharing sessions.

  • • Participate and contribute to organizational activities.

Education Required:

Graduate (exclusion:

BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo

SKILLS:

  • Speaking English

Good To Have Skills

  • Online/Digital Marketing

SALARY:UPTO 25k EXPECTED

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Cognizant is Hiring for Process Executive Role | Apply Now Read More »

Google Project Management Apprenticeship Program | Apply Now

JOB ROLE:Project Management Apprenticeship

Location - Hyderabad, Telangana, India; Bangalore, Karnataka, India; Mumbai, Maharashtra, India; Gurgaon, Haryana, India.

JOB DESCRIPTION:

The Google Project Management Apprenticeship is a learning and development program for 24 months, Apprentices are expected to join in person at their assigned in-office and participate full-time (~40 hours, weekly) throughout the program. The program includes work experience with a Google team supported by in classroom learning to empower those looking to start a career in Project Management.


Selected applicants will be matched to a team and will need to co-locate, teams could be in Hyderabad, Gurgaon, Mumbai or Bangalore. Relocation assistance is provided for those who move +100km to their matched office location.
 
Apprenticeships are not a full-time permanent opportunity, the program is 24 months in duration. While the program is open to career changers who have work experience in another field, is primarily designed for early career graduates interested in project management careers.

Education Required:

  • Bachelor’s degree or equivalent practical experience.
  • Maximum of 1 year of relevant experience in data analytics post graduation.

SKILLS:

  • Ability to work independently and within a team framework.
  • Ability to work with ambiguous tasks, find suitable solutions, and seek help/advice where appropriate.
  • Excellent problem-solving skills.

SALARY:UPTO 44k EXPECTED

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Google Digital Marketing Apprenticeship Program | Apply Now

JOB ROLE:Digital Marketing Apprenticeship

Location - Hyderabad, Telangana, India; Bangalore, Karnataka, India; Mumbai, Maharashtra, India; Gurgaon, Haryana, India.

JOB DESCRIPTION:

The Google Digital Marketing Apprenticeship is a learning and development program for 24 months, Apprentices are expected to join in person at their assigned in-office and participate full-time (~40 hours, weekly) throughout the program. The program includes work experience with a Google team supported by in classroom learning to empower those looking to start a career in Digital Marketing.

Selected applicants will be matched to a team and will need to co-locate, teams could be in Hyderabad, Gurgaon, Mumbai or Bangalore. Relocation assistance is provided for those who move +100km to their matched office location.
Apprenticeships are not a full-time permanent opportunity, the program is 24 months in duration. While the program is open to career changers who have work experience in another field, it is primarily designed for early career graduates interested in Digital Marketing careers.

Education Required:

  • Bachelor’s degree or equivalent practical experience.
  • Maximum of 1 year of relevant experience in data analytics post graduation.

SKILLS:

  • Ability to work with ambiguous tasks, find suitable solutions, and seek help or advice where appropriate.
  • Ability to work independently and within a team framework.
  • Excellent problem solving and critical thinking skills.
  • Passion and interest in building a career in Digital Marketing.

SALARY:UPTO 44k EXPECTED

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Google Data Analytics Apprenticeship Program | Apply Now

JOB ROLE:Data Analytics Apprenticeship

Location - Hyderabad, Telangana, India; Bangalore, Karnataka, India; Mumbai, Maharashtra, India; Gurgaon, Haryana, India.

JOB DESCRIPTION:

The Google Data Analytics Apprenticeship is a learning and development program for 24 months, Apprentices are expected to join in person at their assigned in-office and participate full-time (~40 hours, weekly) throughout the program. The program includes work experience with a Google team supported by in classroom learning to empower those looking to start a career in Data Analytics.


Selected applicants will be matched to a team and will need to co-locate, teams could be in Hyderabad, Gurgaon, Mumbai, or Bangalore. Relocation assistance is provided for those who move +100km to their matched office location.

Apprenticeships are not a full-time permanent opportunity, the program is 24 months in duration. While the program is open to career changers who have work experience in another field, it is primarily designed for early career graduates interested in Data Analytics careers.
  • Assess data accurately and identify anomalies, create documents for knowledge sharing, and conduct custom analysis to uncover industry insights for Google’s customers.
  • Solve real life problems while developing and learning from working leaders. Use data to quantify the business impact of Google media recommendations.
  • Gain an understanding of the data lifecycle and how this translates to different business units solving issues with data. Gain practice with a range of tools and techniques, distilling down data for actionable takeaways and making recommendations across different business groups. 
  • Develop knowledge of essential data analysis skills and use spreadsheets and programming languages to organize and analyze data.

Education Required:

  • Bachelor’s degree or equivalent practical experience.
  • Maximum of 1 year of relevant experience in data analytics post graduation.

SKILLS:

  • Experience with using Google Workspace (e.g., Gmail, Chrome, Docs, Sheets, etc.) or similar applications.

  • Ability to speak and write in English fluently.

Preferred qualifications:

  • Knowledge of data analysis or interest in working with numbers and patterns.

  • Ability to work independently and within a team framework.

  • Ability to navigate ambiguous tasks, find suitable solutions, and seek help/advice where appropriate.

  • Excellent problem solving and critical thinking skills.

SALARY:UPTO 44k EXPECTED

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Google Data Analytics Apprenticeship Program | Apply Now Read More »

Treebo is Hiring for Customer Success Executive Role | Apply Now

JOB ROLE:Customer Success Executive

Location - WORK FROM HOME

JOB DESCRIPTION:

As a Customer Success Executive, you will play a fundamental role in achieving Treebo’s ambitious customer acquisition and revenue growth objectives. You will be responsible for obtaining and maintaining long term Key Customers by comprehending their requirements. The ideal candidate is someone who can build and foster strong relationships with strategic customers. You will need to identify needs and requirements to promote our company’s solutions. The goal is to contribute towards sustaining and growing our business to achieve the maximum Share of Wallet from all our customers. Executives must be comfortable and fluent in both written and verbal communications through meetings/calls/emails, work closely with stakeholders and always be on the lookout for ways to increase Treebo’s Share of wallet with customers. 

 

Job Description 

 

➢ Manage Treebo’s key corporate accounts. 

➢ Develop relationships with clients and farm the existing accounts for more business opportunities.

➢ Build trust with a portfolio of major clients to ensure they do not turn to competition.

➢ Acquire a thorough understanding of key customer needs and requirements.

➢ Expand the relationships with existing customers by continuously proposing solutions that meet their objectives and help increase SOW and visibility of the brand. 

➢ Ensure the correct products and services are delivered to customers in a timely manner. 

➢ Serve as the link of communication between key customers and internal teams.

➢ Route qualified opportunities to relevant stakeholders for successful closure.

➢ Drive Central Initiatives through verbal/written communications to admins. 

➢ Coordinate with internal stakeholders to ensure delivery of the highest standards of customer experience.

Education Required:

UG Degree in business administration or any other relevant field.

SKILLS:

Strong communication and interpersonal skills with aptitude in building relationships with professionals at all organizational levels 

➢ Highly energetic Individuals who are always willing to stretch their boundaries at work 

➢ Target driven folks who will not stop or settle for anything lesser than their assigned targets 

➢ Proficient with corporate productivity and web presentation tools 

➢ Good negotiation skills

➢ Strong listening and presentation skills 

➢ Ability to multitask, prioritize, and manage time effectively 

SALARY:UPTO 3.5 LPA EXPECTED

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Treebo is Hiring for Customer Success Executive Role | Apply Now Read More »