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TECH MAHINDRA JOBS

JOB ROLE: CUSTOMER SERVICE ASSOCIATE

Location - work from home

JOB DESCRIPTION:

    • Selected candidates will be responsible for Customer Service.
    • You have to handle online product delivery service related enquires from the customer end
    • You have to Provide and share information with customer by leveraging available tools and information. 
    • You need to take inbound calls from the clients ,answer them with the requirements
    • Customers will raise query about their issue ,you need to resolve within time line
    • You will have proper training before joining
    • You must have Laptop or Desktop for along verygood Internet Connectivity
    • You have to Generate sales leads
    • You will Identify and assess customers needs to achieve satisfaction
    • You have to Build sustainable relationships and trust with customer accounts through open and interactive communication
    • You must Provide accurate, valid and complete information by using the right methods/tools
    • You are able to Meet personal/customer service team sales targets and call handling quotas
    • You are going to Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
    • You have to Keep records of customer interactions, process customer accounts and file documents
    • You have to Follow communication procedures, guidelines and policies
    • Take the extra mile to engage customers

Education Required:

  1. 12th Pass
  2. Diploma
  3. Any Graduation
  4. Any Stream

Skills Required:

    •  
      • Communication skills in  English
      • Good Negotiation skills
      • Customer centric

APPLICATION PROCESS:

* Please WhatsApp Below mentioned details,& Send your Updated Resume Also

Dear Sir/Madam

Please find my details below for the position of TechMahindra Permanent Work from Home Customer Support Associate-

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Please Find my Resume Also

Attach your resume here

Mahjabee Ahmed – +91 9315442541

Reetu Tyagi – +91 9711118126

Anupam Pandey – +91 7011087542

Devyani Singh – +91 7303169972

Kiran- 9971524270

Kushal- 9315146389

 

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