Teleperformance

Uniphore is Hiring for Intern Role | Apply Now



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JOB ROLES:Intern

Location : BANGALORE/ CHENNAI/ PUNE /


JOB DESCRIPTION:

  • Supporting building out of account entry strategy plans, through secondary and competitive research
  • Conduct research and analysis of industry, company, customer, and channel data to support market assessment and identification of key strategic trends
  • Take creative approaches to develop practical solutions to complex analytical problems
  • Responsible for supportive analytics and materials, including pulling research, drafting presentations, creating charts and graphs from financial and market data
  • Opportunity to synthesize and communicate recommendations to senior leadership and cross-functional teams
  • Collect, assimilate, and analyze relevant data to help surface and support solutions.
  • Interface with multiple groups throughout the organization
  • Providing project management support for key strategic initiatives
  • Assist in conducting strategic projects as delegated and provide meaningful analysis/ output for review.

Education Required:

any degree

SKILLS:

  • Strong Knowledge/ Experience in market research or other analytical background preferred
  • Strong analytical and quantitative skills; ability to determine trends and propose solutions.
  • Strong knowledge of MS Office Applications (Outlook, Excel, Word and Power Point) and organizational skills
  • Be results oriented and able to meet tight deadlines.
  • Demonstrate strong communication and interpersonal skills.
  • Have proven ability to think strategically and plan effectively; be “hands on”, detail and results oriented and manage multiple tasks against deadlines.
  • This candidate will be data-driven, self-motivated, intellectually curious, a fast learner, detail-oriented, and able to move quickly while keeping focused on high impact projects with limited direction and supervision.

SALARY: As per the company Norms



Apply link

https://youtu.be/SocAqKWHUTohttps://youtu.be/l53aQ2ggI4g

https://youtu.be/dSWCvYIz5iMhttps://youtu.be/sbZs2WBhAX4https://youtu.be/Yl4M83qsP_ohttps://youtu.be/q4f_7FEb3BMhttps://youtu.be/ozgzYwgDqVQhttps://youtu.be/3VEXUnXk1E0

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Teleperformance is Hiring for Quality Analyst Role | Apply Now



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JOB ROLES:Quality Analyst

Location : pan india


JOB DESCRIPTION:

key role & responsibilities): Roles and responsibilities:
• Monitor the calls of each advisor and provide immediate feedback to them in case of critical errors and non-critical errors
• Determine whether the agents maintain a pre-determined and acceptable level of contact handling through monitoring and test contact evaluation.
• Report contacts handling performance and statistics through monitoring and test contact evaluation. Also share daily, weekly, and monthly reports submitted to the Quality Assurance Supervisor.
• Will be responsibility to meet Quality related service level monthly
• Randomly monitor calls to ensure Client/TP standards are maintained.
• Need to manage BAU, Business intelligence audit and other compliance audits as per business requirement
• Provide regular feedback to team Members regarding the performance of the team and any issue that needs escalation.
• To work together as a team and achieve the targets set by clients
• Need to be flexible and motivate the team at regular intervals.

Education Required:

12th pass

diploma

any degree

SKILLS:

INFORMATION SECURITY:
• Understand and Comply with Information Security Policies and Procedures and report all security incidents.
Key Skill Set:
• Good analytical skills
• Ability to do multi-task
• Ability to work well in and promote a team environment
• People Management skills
• Good communication skills are required.

 

Critical Competencies:
• Customer Service
• Good analytical skills
• Must be very good with data representation
• Must be very good with MS Excel
• Time Management
• Ability to multi-task

SALARY: As per the company Norms



Apply link

https://youtu.be/SocAqKWHUTohttps://youtu.be/l53aQ2ggI4g

https://youtu.be/dSWCvYIz5iMhttps://youtu.be/sbZs2WBhAX4https://youtu.be/Yl4M83qsP_ohttps://youtu.be/q4f_7FEb3BMhttps://youtu.be/ozgzYwgDqVQhttps://youtu.be/3VEXUnXk1E0

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Teleperformance is hiring for Non Voice Process Role| Apply Now

JOB ROLES: Software Engineer

Location -Hyderabad/Secunderabad, Chennai, Bangalore/Bengaluru

JOB DESCRIPTION:

 

  • Time and Venue
    3rd April – 12th April , 9.30 AM – 5.30 PM
    Jubilee Enclave, HITEC City, Hyderabad, Telangana 500081 
    Contact – Abhishek Hr 

    Job Description for Executives.

    Educational Qualification: Any Graduate
    CTC : 2.4lpa
    Work Location: Hyderabad
    Experience: Fresher

    Key Responsibilities:

    Handling Image Tagging ( Non voice process).
    Educate current and potential customers with product and service information.
    Maintain accurate customer records.
    Identify and escalate priority issues to the Team Leader and Ops Team.
    Actively participate in team meetings.

    Key Performance Indicators:

    Handle all queries in a polite, professional manner
    Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution
    Educate customers on services and processes
    Escalate any issues to the Team Leader
    Achieve agreed KPIs and Objectives
    Adhere strictly to shift schedules
    Adhere to laid down internal policies, procedures and processes
    Work collaboratively with the team

Education Required:

  • Any Graduations
  • Freshers

Skills Required:

  • Passionate about customer care
    Good typing skill
    Fluent in written and spoken English
    Able to work well under pressure and under minimum supervision
    A fast learner who is able to work with set targets
    Must be time flexible and able to work in a rotational shift system including Public holidays and weekends.
    5 Days working and rotational shifts and rotational week-offs


    Intrested People Kindly Walk-in to the office and Mention Hr Abhishek Name on your CV/Resume

SALARY: AS PER THE JOB ROLE

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Flipkart Work From Home or Office job | Work from home jobs in Telugu | Flipkart | V the Techee

FLIPKART
WORK FROM HOME/OFFICE JOBS

JOB ROLE:Call Center Executive - BPO

Location - Work From Home/OFFICE

JOB DESCRIPTION:

    • Education – HSC or Above
      Good Communication skills in English
      Fresher can apply
      Designation – Associate
      Shifts – 24/7 Shifts

      Salary –
      Fresher: 3 LPA
      Experienced: 3.5 to 5 LPA
      Visit link to Apply
      https://bit.ly/tpjobs9

Education Required:

  • 12TH PASS
  • DIPLOMA
  • ANY DEGREE 

Skills Required:

      • You must have

        Good Communication skills (Verbal & Written)

          • Should be flexible for Night Shift
          • Should be flexible to work from home
          • Basic knowledge of MS Office tools
          • Immediate joiners preferred

SALARY: UPTO Rs 20,000 Expected

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FLIPKART(TELEPERFORMANCE) JOBS

JOB ROLE: Customer Success Associate

Location - HYDERABAD

JOB DESCRIPTION:

    • Selected candidates will be responsible for Customer Service.
    • You have to handle online product delivery service related enquires from the customer end
    • You have to Provide and share information with customer by leveraging available tools and information. 
    • You need to take inbound calls from the clients ,answer them with the requirements
    • Customers will raise query about their issue ,you need to resolve within time line
    • You will have proper training before joining
    • You must have Laptop or Desktop for along verygood Internet Connectivity
    • You have to Generate sales leads
    • You will Identify and assess customers needs to achieve satisfaction
    • You have to Build sustainable relationships and trust with customer accounts through open and interactive communication
    • You must Provide accurate, valid and complete information by using the right methods/tools
    • You are able to Meet personal/customer service team sales targets and call handling quotas
    • You are going to Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
    • You have to Keep records of customer interactions, process customer accounts and file documents
    • You have to Follow communication procedures, guidelines and policies
    • Take the extra mile to engage customers

Education Required:

  1. 12th Pass
  2. Diploma
  3. Any Graduation
  4. Any Stream

Skills Required:

    •  
      • Communication skills in  English
      • Good Negotiation skills
      • Customer centric

APPLICATION PROCESS:

* YOU NEED TO FILL THE FORM THEN SUBMIT,AFTER THAT YOU HAVE TO WALKIN TO HYDERABAD LOCATION* 

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Teleperformance Jobs

JOB ROLE :Customer Support Associate-Blended Chat & Voice

Location - PERMANANT WORK FROM HOME

JOB DESCRIPTION:

  • Selected candidates will be responsible for Customer Service.
  • You have to handle online product delivery service related enquires from the customer end
  • You have to Provide and share information with customer by leveraging available tools and information. 
  • You need to take inbound calls from the clients ,answer them with the requirements
  • Customers will raise query about their issue ,you need to resolve within time line
  • You will have proper training before joining
  • You must have Laptop or Desktop for along verygood Internet Connectivity
  • You have to Generate sales leads
  • You will Identify and assess customers needs to achieve satisfaction
  • You have to Build sustainable relationships and trust with customer accounts through open and interactive communication
  • You must Provide accurate, valid and complete information by using the right methods/tools
  • You are able to Meet personal/customer service team sales targets and call handling quotas
  • You are going to Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • You have to Keep records of customer interactions, process customer accounts and file documents
  • You have to Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Education Required:

  • 12th Pass
  • Diploma
  • Any Graduation
  • Any Stream

Skills Required:

 
  • Communication skills in  English & Hindi
  • Good Negotiation skills
  • Customer centric

APPLICATION PROCESS:

* Please WhatsApp Below mentioned details,& Send your Updated Resume Also

Dear Sir/Madam

Please find my details below for the position of Teleperformance Permanent Work from Home Customer Support Associate-Blended Chat & Voice

Name:

Contact No:

City & State:

DOB:

Fluent Language:

Typing Speed :

Accuracy :

System Type:

System Brand:

Windows Version:

Processor Name:

Processor Speed:

RAM:

Internet Connection Type(Wifi/Broadband):

Internet Connection Brand:

Web Cam :

Please Find my Resume Also

Attach your resume here

Recruitment Team- Vivek Peter

Mobile Number : Bhuwan 9927220779 / Varun 9870630995 / 8535014343 / Can share resume on What’s App Number 7351360074

Email – vivek.peter@teleperformancedibs.com can share resume on email as well

 

SALARY: Upto 23,000

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Teleperformance Parttime Jobs

JOB ROLE :Customer Support Associate- Chat & Voice-PARTTIME

Location - PERMANANT WORK FROM HOME(PARTTIME)

JOB DESCRIPTION:

  • Selected candidates will be responsible for Customer Service.
  • You have to handle online product delivery service related enquires from the customer end
  • You have to Provide and share information with customer by leveraging available tools and information. 
  • You need to take inbound calls from the clients ,answer them with the requirements
  • Customers will raise query about their issue ,you need to resolve within time line
  • You will have proper training before joining
  • You must have Laptop or Desktop for along verygood Internet Connectivity
  • You have to Generate sales leads
  • You will Identify and assess customers needs to achieve satisfaction
  • You have to Build sustainable relationships and trust with customer accounts through open and interactive communication
  • You must Provide accurate, valid and complete information by using the right methods/tools
  • You are able to Meet personal/customer service team sales targets and call handling quotas
  • You are going to Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • You have to Keep records of customer interactions, process customer accounts and file documents
  • You have to Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Education Required:

  • 12th Pass
  • Diploma
  • Any Graduation
  • Any Stream

Skills Required:

 
  • Communication skills in Telugu & English
  • Good Negotiation skills
  • Customer centric

APPLICATION PROCESS:

* Please WhatsApp Below mentioned details,& Send your Updated Resume Also

SHOULD HAVE THEIR OWN LAPTOP OR DESKTOP WITH 4GB RAM AND WINDOWS 10 WITH WIFI CONNECTION.

FRESHER AND EXPERIENCED CAN APPLY.

Pl. whatsapp Below mentioned details,

Name –

Language –

Primary contact Number –

Alternate number –

Date of Birth –

Educational qualification –

Email id –

Internet status (wifi/Dongle/Wired Broadband) –

Laptop company name –

Window ( windows 10 64 bit &above operating system ) –

RAM (Minimum 4 GB RAM) –

Processor name – (minimum i3 processor) –

Processor Speed- 16MBps

Hard Disc-250 GB

FNF closed from previous company –

Current location –

Hometown –

Part Time- Yes

Requirement :- Windows 10, i3 processor, 2.0ghz process and above.

FOR FURTHER COMMUNICATION PLEASE CONTACT :-

HR YOGITA-

9301123076

SALARY: Upto 18,000

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Teleperformance Jobs

JOB ROLE :Customer Support Associate-Blended Chat & Voice

Location - PERMANANT WORK FROM HOME

JOB DESCRIPTION:

  • Selected candidates will be responsible for Customer Service.
  • You have to handle online product delivery service related enquires from the customer end
  • You have to Provide and share information with customer by leveraging available tools and information. 
  • You need to take inbound calls from the clients ,answer them with the requirements
  • Customers will raise query about their issue ,you need to resolve within time line
  • You will have proper training before joining
  • You must have Laptop or Desktop for along verygood Internet Connectivity
  • You have to Generate sales leads
  • You will Identify and assess customers needs to achieve satisfaction
  • You have to Build sustainable relationships and trust with customer accounts through open and interactive communication
  • You must Provide accurate, valid and complete information by using the right methods/tools
  • You are able to Meet personal/customer service team sales targets and call handling quotas
  • You are going to Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • You have to Keep records of customer interactions, process customer accounts and file documents
  • You have to Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Education Required:

  • 12th Pass
  • Diploma
  • Any Graduation
  • Any Stream

Skills Required:

 
  • Communication skills in Telugu & English
  • Good Negotiation skills
  • Customer centric

APPLICATION PROCESS:

* Please WhatsApp Below mentioned details,& Send your Updated Resume Also

Dear Sir/Madam

Please find my details below for the position of Teleperformance Permanent Work from Home Customer Support Associate-Blended Chat & Voice

Name:

Contact No:

City & State:

DOB:

Fluent Language:

Typing Speed :

Accuracy :

System Type:

System Brand:

Windows Version:

Processor Name:

Processor Speed:

RAM:

Internet Connection Type(Wifi/Broadband):

Internet Connection Brand:

Web Cam :

Please Find my Resume Also

Attach your resume here

WhatsApp the Above details to

HR Priyanka : 8348747456

HR Pronoy : 9748285329

HR Shruti – 8446271708

HR YOGITA-9301123076

 

 

SALARY: Upto 21,000

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Teleperformance Jobs

JOB ROLE :Customer Support Associate-TELUGU & ENGLISH Voice Process JOBS

Location - PERMANANT WORK FROM HOME

JOB DESCRIPTION:

  • Selected candidates will be responsible for Customer Service.
  • You have to handle online product delivery service related enquires from the customer end
  • You have to Provide and share information with customer by leveraging available tools and information. 
  • You need to take inbound calls from the clients ,answer them with the requirements
  • Customers will raise query about their issue ,you need to resolve within time line
  • You will have proper training before joining
  • You must have Laptop or Desktop for along verygood Internet Connectivity
  • You have to Generate sales leads
  • You will Identify and assess customers needs to achieve satisfaction
  • You have to Build sustainable relationships and trust with customer accounts through open and interactive communication
  • You must Provide accurate, valid and complete information by using the right methods/tools
  • You are able to Meet personal/customer service team sales targets and call handling quotas
  • You are going to Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • You have to Keep records of customer interactions, process customer accounts and file documents
  • You have to Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Education Required:

  • 12th Pass
  • Diploma
  • Any Graduation
  • Any Stream

Skills Required:

 
  • Communication skills in Telugu & English
  • Good Negotiation skills
  • Customer centric

APPLICATION PROCESS:

* Please WhatsApp Below mentioned details,& Send your Updated Resume Also

Dear Sir/Madam

Please find my details below for the position of Teleperformance Permanent Work from Home Telugu/English

Name –

Language –

Primary contact Number –

Alternate number –

Date of Birth –

Educational qualification –

Email id –

Internet status (wifi/Dongle/Broadband) –

Window ( windows 10 & above operating system ) –

RAM  –

Processor name – (minimum i3 processor) –

Processor Speed-

Current location –

Hometown –

Please Find my Resume Also

Attach your resume here

For Telugu Job:

WhatsApp the Above details to

( 10 AM – 7 PM ) – 91089 18251

 For English Job

WhatsApp the Above details to

( 10 AM – 7 PM ) –

9339188282 (HR SWATI)

6292238499 (HR SARA)

SALARY: Upto 18,500

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Teleperformance Jobs

JOB ROLE :Customer Support Associate-Non Voice Process

Location - PERMANANT WORK FROM HOME

JOB DESCRIPTION:

  • The Selected  Candidates Roles and Responsibilities

    You Need to Manage inbound Call via Chat and solve customers queries, register complaints.

    You have to Proactively keeps up to date on new procedures

    You must have Complete understanding of the platform and process.

    You should Complete ability and empowerment to provide end to end resolution (including online and offline if required)

    You are the Complete responsibility of a customer interaction, including liaising with other team members for resolution and follow through (if applicable)

    You need to Deliver targeted results measured by customer satisfaction, end to end process effectiveness, efficiency and quality

    You need to work on Rotational Shift 24×7

    Will be provided Rotational Week Off – 1 in week.

    Desired Candidate Profile :

    You must have Good verbal and written Communication in English

    You need to have Typing Speed minimum: 30 Wpm

    with Accuracy : 90%

    You Must have the below requirements for applying –

    Personal Laptop/desktop with active webcam-

    Internet connection any Broadband / Wi-Fi connection with minimum 50 Mbps Speed

    Operating System – Windows 10 and above

    System RAM 4GB

    Minimum i3 or AMD Ryzen_3 and more.

    Processor Speed – Should be 2.0 GHz and more.

    Perks and Benefits for Selected Candidates:

    Permanent Work From Home

    Incentives.

    Flexible shift Timings.

    Flexible week off duties.

    Note:

    Send CV at 6292238499 (HR SARA)

    AND at 9339188282 (HR SWATI)

Education Required:

  • 12th Pass
  • Diploma
  • Any Graduation
  • Any Stream

Skills Required:

 
  • Communication skills in English
  • Good Negotiation skills
  • Customer centric

SALARY: 18K TO 20K expected

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