Role :
Customer Service Associate
Location :
WORK FROM HOME
JOB DESCRIPTION:
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
- the selected persons must have basic knowledge about Customer Service.
We are seeking a motivated Customer Service Associate that is ready to launch their customer service career. In this position, you will help clients with their questions and make sure their experience is easy and fulfilling. This is a fantastic chance to develop with a vibrant team.
and cultivate critical problem-solving and communication abilities.
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What you will do
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
- ● Professionally and promptly answer consumer questions via chat, email, and phone calls.
● Identify and fix problems with the product or service, using precise directions and troubleshooting techniques.
● Use support ticketing software to accurately record client encounters, including information about problems and their fixes.
When required, refer complicated or unresolved issues to management or senior support personnel for additional help.
● To effectively address consumer complaints, give precise and succinct information.
● Uphold strict criteria for client satisfaction and respond positively to criticism.
Collaborate with other groups to tackle and settle problems.
Meet performance metrics, such as response time and quality, on a regular basis.
Education Required:
Any Graduation
Any stream
Fresher’s
Experienced also
skills
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
- the selected persons must have basic knowledge about support
BASIC QUALIFICATIONS
- Good Fluency in English
- You are a bachelor’s degree or equivalent years of work experience
0-1 year of experience in a customer-facing role (freshers with the right attitude are
welcome).
● A graduate in any discipline from a recognized institution.
● Excellent written and spoken English communication skills.
● A proactive mindset with a willingness to learn and grow.● A positive attitude and the ability to thrive in a collaborative environment.
What We Offer:
● A competitive salary and opportunities for career growth.
● A supportive and inclusive work culture that values innovation and teamwork.
● The chance to make a real difference by contributing to a global education platform.
HOW TO APPLY :
• First, read through all of the job details on this page.
Scroll down and press the Apply Link button.
• To be redirected to the official website, click on the apply link.
• Fill the details with the information provided.
Before submitting the application, cross-check the information you’ve provided.
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