Concentrix is hiring for Advisor Roles | Apply Now

Role :

Customer support -Voice &Non Voice Technical support -Voice & Non Voice Banking advisor

Location :

vizag,hyderabad,bangalore & chennai

JOB DESCRIPTION:

  • Any skills related to the role
  • the selected Should have excellent English communication with a decent accent
  • the selected persons must have basic knowledge about Customer Support

Customer Service Representative-Voice 📄 Position Description:

Respond to incoming and outgoing calls from clients.

Respond to questions, grievances, or requests pertaining to goods or services.

Assure prompt, accurate, and empathetic resolution.

Keep call logs and adhere to call quality guidelines.

  • Answer tech-related calls from customers regarding products like software, hardware, broadband, mobile, etc.

  • Troubleshoot basic to moderate technical problems over phone.

  • Walk customers through solutions or escalate issues.

Education Required:

12th pass

diploma

Any Graduation

Any stream

Fresher’s

Experienced also

skills

  • Any skills related to the role
  • the selected Should have excellent English communication with a decent accent
  • the selected persons must have basic knowledge about Customer & Technical Support
  • BASIC QUALIFICATIONS
    • Good Fluency in English
    • You are a bachelor’s degree or equivalent years of work experience
    • You must have ability to conduct large volumes of research, particularly via Google 
    • You should have strong attention to detail 
    • You must have sound knowledge of Microsoft Office and Google applications
    • You need to have excellent written and verbal communication skills
    • You are able to meet deadlines and work under pressure
    • Knowledge of OS, browsers, network basics.

    • Patience with non-tech-savvy users.

    • Logical thinking and step-by-step troubleshooting.

    • Excellent spoken English.

    •  

HOW TO APPLY :

• First, read through all of the job details on this page.
Scroll down and press the Apply Link button.
• To be redirected to the official website, click on the apply link.
• Fill the details with the information provided.
Before submitting the application, cross-check the information you’ve provided.

Get instant updates on the latest jobs! Join our Instagram and Telegram Channels.

To join our WhatsApp channel and Telegram Group – Click on the WhatsApp and telegram icons below

Instagram Page

SALARY :

Expected Fresher Salary - CTC 3.LPA