Role :
Customer support -Voice &Non Voice Technical support -Voice & Non Voice Banking advisor
Location :
vizag,hyderabad,bangalore & chennai
JOB DESCRIPTION:
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
- the selected persons must have basic knowledge about Customer Support
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Customer Service Representative-Voice 📄 Position Description:
Respond to incoming and outgoing calls from clients.
Respond to questions, grievances, or requests pertaining to goods or services.
Assure prompt, accurate, and empathetic resolution.
Keep call logs and adhere to call quality guidelines.
Answer tech-related calls from customers regarding products like software, hardware, broadband, mobile, etc.
Troubleshoot basic to moderate technical problems over phone.
Walk customers through solutions or escalate issues.
Education Required:
12th pass
diploma
Any Graduation
Any stream
Fresher’s
Experienced also
skills
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
- the selected persons must have basic knowledge about Customer & Technical Support
BASIC QUALIFICATIONS
- Good Fluency in English
- You are a bachelor’s degree or equivalent years of work experience
- You must have ability to conduct large volumes of research, particularly via Google
- You should have strong attention to detail
- You must have sound knowledge of Microsoft Office and Google applications
- You need to have excellent written and verbal communication skills
- You are able to meet deadlines and work under pressure
Knowledge of OS, browsers, network basics.
Patience with non-tech-savvy users.
Logical thinking and step-by-step troubleshooting.
Excellent spoken English.
HOW TO APPLY :
• First, read through all of the job details on this page.
Scroll down and press the Apply Link button.
• To be redirected to the official website, click on the apply link.
• Fill the details with the information provided.
Before submitting the application, cross-check the information you’ve provided.
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