Role :
Customer Support Associate
Location :
WORK FROM HOME
JOB DESCRIPTION:
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
- the selected persons must have basic knowledge about Customer Support
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What you will do
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
For those who are dedicated to enhancing the customer experience and providing exceptional support via superior communication, Firstsource is holding its Voice of Excellence competition. Register for the competition and interview for the Customer Support Associate for International Customers post at Firstsource if you are this person and meet the eligibility requirements.
To take part in this Hiring Challenge ➡️, follow these steps:
Click the Enroll button on this page to register.
🧑💼 After joining, you will receive an email with a link to create your DoSelect profile.
🏁Once the competition begins, launch the Voice of Excellence challenge from your DoSelect dashboard.
🏆 Based on your performance, finish the challenge and advance to the next round.
For assistance or questions, please contact support@doselect.com.
Education Required:
10th pass
12th pass
diploma
Any Graduation
Any stream
Fresher’s
Experienced also
skills
This is an opportunity to interview and be chosen to work at Firstsource as a Customer Support Associate.
In this position, a CSA answers consumer calls, chats, or emails with questions about the client’s services, whether they are new or old, and offers resolution, support, and assistance. By offering prompt, amiable, and efficient service along with precise and customized answers to client inquiries, the agent will significantly contribute to enhancing the customer experience.
The duties are primarily as follows:
Answer calls from clients regarding a range of topics.
Update and process data accurately.
Answer questions quickly and own responsibility for your actions.
When required, escalate outstanding concerns.
Use straightforward words to communicate effectively.
In every encounter, act with professionalism, honesty, and compassion.
HOW TO APPLY :
• First, read through all of the job details on this page.
Scroll down and press the Apply Link button.
• To be redirected to the official website, click on the apply link.
• Fill the details with the information provided.
Before submitting the application, cross-check the information you’ve provided.
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