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WFH

Foundever is Hiring For International Voice Process | Hyderabad

Role :

International Voice support Analyst

Location :

HYDERABAD

JOB DESCRIPTION:

  • Take the next step in your career.

    Please walk into our office from Monday to Saturday 11:30 AM to 4:30 PM

  • Any skills related to the role
  • the selected Should have excellent English communication with a decent accent
  • the selected persons must have basic knowledge about vOICE SUPPORT

What you will do

    • Any skills related to the role
    • the selected Should have excellent English communication with a decent accent
    • Job Description: We are seeking a driven International Voice Process Associate to become a member of our team. In this position, you will provide exceptional customer service, mostly via voice support, to clients from throughout the world. Strong communication abilities, a customer-first mentality, and the capacity to effectively handle problems in a hectic environment are characteristics of the perfect applicant.


      Principal Duties:

      Assist with questions, grievances, and product/service details by offering expert customer service over the phone.
      Ensure high levels of satisfaction and first-call resolution by rapidly resolving client issues.
      To provide precise information and practical solutions, keep up with product and service details.

Education Required:

12th Pass

Any Graduation

Any stream

Fresher’s

Experienced also

skills

  • Any skills related to the role
  • the selected Should have excellent English communication with a decent accent
  • Candidates who have worked in BPO or voice process positions in the past are encouraged to apply. The minimum educational requirement is 10+2 (undergraduates are permitted).
    Strong English verbal communication abilities are required.
    Willingness to put on night shifts

    Benefits & Perks:

    Performance Incentives: Take advantage of quarterly and monthly bonuses that are determined by your performance, acknowledging and rewarding your efforts.
    Complete Health Coverage: To promote your wellbeing, we provide health insurance and other necessary advantages.
    Convenient Transportation: To make your journey more comfortable and easy, two-way transportation is offered.

  • BASIC QUALIFICATIONS
    • Good Fluency in English
    • You are a bachelor’s degree or equivalent years of work experience
    • You must have ability to conduct large volumes of research, particularly via Google 
    • You should have strong attention to detail 
    • You must have sound knowledge of Microsoft Office and Google applications
    • You need to have excellent written and verbal communication skills
    • You are able to meet deadlines and work under pressure

HOW TO APPLY :

• First, read through all of the job details on this page.
Scroll down and press the Apply Link button.
• To be redirected to the official website, click on the apply link.
• Fill the details with the information provided.
Before submitting the application, cross-check the information you’ve provided.

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SALARY :

Expected Fresher Salary -2.75-3.5 Lacs P.A.