Foundever is Hiring For International Voice Process | Hyderabad
Role :
International Voice support Analyst
Location :
HYDERABAD
JOB DESCRIPTION:
Take the next step in your career.
Please walk into our office from Monday to Saturday 11:30 AM to 4:30 PM
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
- the selected persons must have basic knowledge about vOICE SUPPORT
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What you will do
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
Job Description: We are seeking a driven International Voice Process Associate to become a member of our team. In this position, you will provide exceptional customer service, mostly via voice support, to clients from throughout the world. Strong communication abilities, a customer-first mentality, and the capacity to effectively handle problems in a hectic environment are characteristics of the perfect applicant.
Principal Duties:Assist with questions, grievances, and product/service details by offering expert customer service over the phone.
Ensure high levels of satisfaction and first-call resolution by rapidly resolving client issues.
To provide precise information and practical solutions, keep up with product and service details.
Education Required:
12th Pass
Any Graduation
Any stream
Fresher’s
Experienced also
skills
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
Candidates who have worked in BPO or voice process positions in the past are encouraged to apply. The minimum educational requirement is 10+2 (undergraduates are permitted).
Strong English verbal communication abilities are required.
Willingness to put on night shiftsBenefits & Perks:
Performance Incentives: Take advantage of quarterly and monthly bonuses that are determined by your performance, acknowledging and rewarding your efforts.
Complete Health Coverage: To promote your wellbeing, we provide health insurance and other necessary advantages.
Convenient Transportation: To make your journey more comfortable and easy, two-way transportation is offered.BASIC QUALIFICATIONS
- Good Fluency in English
- You are a bachelor’s degree or equivalent years of work experience
- You must have ability to conduct large volumes of research, particularly via GoogleΒ
- You should have strong attention to detailΒ
- You must have sound knowledge of Microsoft Office and Google applications
- You need to have excellent written and verbal communication skills
- You are able to meet deadlines and work under pressure
HOW TO APPLY :
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