Role :
Porting Specialist
Location :
WORK FROM HOME
JOB DESCRIPTION:
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
- the selected persons must have basic knowledge about Mobile Networks
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What you will do
-
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
-
Coordinating the transfer and/or purchase of numbers across several nations and regions by collaborating with carriers and service providers
Documentation: Ensuring that the required documentation and authorisations are accurately filled out and filed for regulatory and number management changes in addition to porting and purchasing.
Troubleshooting: Resolving any problems, like inconsistencies in account information, that come up during the porting process.Informing customers about the progress of their porting requests and any possible hold-ups is known as customer communication. Providing pertinent information and responding to requirements enquiries during the porting or buying process
General product support includes assisting new onboarding clients with basic setup and responding to their enquiries.
Education Required:
Any Graduation
Any stream
Fresher’s
Experienced also
skills
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
- Customer service orientation: giving customers outstanding assistance and quickly responding to their questions or problems. (Having prior customer service experience is advantageous.)
Being careful with data and documentation management to avoid mistakes in the process is known as attention to detail.
Problem-Solving Skills: The capacity to identify and fix problems that might come up when transferring numbers.
Communication Skills: The ability to communicate information and updates in a clear and efficient manner with clients, carriers, and internal teams.
Organising and managing several requests at once, frequently with short notice, is an example of organisational abilities.
Analytical Skills: Evaluating and evaluating data to make sure rules are followed and to enhance procedures.
Adaptability: Keeping abreast of developments in the field and adjusting to novel procedures and technologies.
HOW TO APPLY :
• First, read through all of the job details on this page.
Scroll down and press the Apply Link button.
• To be redirected to the official website, click on the apply link.
• Fill the details with the information provided.
Before submitting the application, cross-check the information you’ve provided.
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