Role :
Customer Service Executive
Location :
WORK FROM HOME
JOB DESCRIPTION:
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
- the selected persons must have basic knowledge about Customer support.
As an equal opportunity workplace, REA India (Housing.com, PropTiger.com) welcomes all
eligible people to submit job applications. Our goal is to establish an atmosphere that
is devoid of harassment, discrimination, and any other illegal activity. We cherishdiversity and inclusion, and refrain from treating our citizens or job candidates unfairly.
according to caste, religion, race, ethnicity, nationality, age, gender, color, and marital status,
pregnancy, family, sexual orientation, gender identity, and religious or political beliefs
responsibility, or disability or any other legally protected status. We firmly strive to eliminate any
barriers that may impede equal opportunities while also recognizing that specific job roles may
require appointees to possess the necessary qualifications, skills, abilities to perform essential
functions of the position effectively.
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What you will do
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
Inbound Support: Accurately and sympathetically respond to consumer inquiries via chat, email, and phone calls.
Outbound Calls: Speak with clients for non-sales follow-ups, feedback, and question answering.
Email & Chat Handling: Draft clear, professional, and grammatically correct responses
to customer queries.
Social Media Support (if needed): Quickly and expertly address consumer concerns and inquiries on social media sites.Issue Resolution: Provide quick and effective solutions to customer concerns,
escalating complex issues to relevant teams when needed.Data management: Make sure that all interactions are appropriately recorded in CRM systems and that updates are made on time.
Cooperation: To guarantee a smooth resolution and improved client experience, cooperate with internal teams.
Education Required:
Any Graduation
Any stream
Fresher’s
Experienced also
skills
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
- the selected persons must have basic knowledge about support
BASIC QUALIFICATIONS
- Good Fluency in English
- You are a bachelor’s degree or equivalent years of work experience
- You must have ability to conduct large volumes of research, particularly via Google
- Experience: 1–3 years in customer service (voice, chat, email, or social media support).
Freshers with excellent communication skills are also encouraged to apply.
- Education: Graduate or equivalent qualification.
- Skills:
Excellent verbal communication skills with a clear and confident tone.
Strong written communication skills with good email etiquette.
Ability to manage inbound and outbound calls effectively.
Prior experience in voice support, chat, email, or social media support
preferred.
Basic knowledge of CRM tools and MS Office.
Customer-centric attitude, patience, and problem-solving ability.
HOW TO APPLY :
• First, read through all of the job details on this page.
Scroll down and press the Apply Link button.
• To be redirected to the official website, click on the apply link.
• Fill the details with the information provided.
Before submitting the application, cross-check the information you’ve provided.
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