HSBC is hiring for Customer Service Executive | Apply Now

What you will do

• • Any skills related to the role
  • the selected Should have excellent English communication with a decent accent

  • courteously and amiably returns calls from our HSBC clients, fostering their trust and, if practical, resolving their concerns at the initial point of contact.
    fulfills commitments in accordance with client expectations
    provides value-added goods and services by analyzing the demands of the client and making sure the client is aware of them.

    Maintains current knowledge of internal communications and training to deliver exceptional customer service for basic incoming calls.
    Building client loyalty by having a thorough understanding of important goods and services
    serves as a role model for our group values and behaviors, assisting coworkers and clients in providing exceptional customer service by taking ownership of problems, resolving them, and knowing when and how to escalate them.
    respects team diversity