Role :
Resolution Generalist
Location :
WORK FROM HOME/HYDERABAD
JOB DESCRIPTION:
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
- the selected persons must have basic knowledge about bpo.
Online Evaluation on Unstop Icon
Candidates will have to respond to questions about linguistic skills, logical reasoning, data interpretation, and numeric aptitude. Verbal tests will also be used to gauge communication abilities. Every applicant will have fifteen minutes to finish fifteen questions.
Start time: 2:00 PM IST on October 25, 24
End time: 12:00 PM IST on November 4, 24Evaluation of Speech on Unstop Icon
Candidates will be given a topic (which will be disclosed during the assessment) and allowed 90 seconds to speak about it in this speech evaluation phase.
Commencement time: October 25, 12:00 PM IST
End: November 4, 24 at 11:59 p.m. ISTDrive-in
Not on Unstop
Ikea will be holding walk-in interviews in Hyderabad from November 5–7. The precise venue will
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What you will do
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
Customer service: To foster confidence and satisfaction, offer top-notch assistance via all remote channels, including live video calls.
Delivery of Solutions: Provide empathetic, needs-based solutions that are focused on the consumer.
Handling Conflicts: Handle disputes skilfully to guarantee amicable client interactions and retention.Making Proactive Decisions: When necessary, go above and above while striking a balance between cost considerations and client satisfaction.
Setting goals: Contribute to the success of the team by coordinating personal aspirations with team aims.
Product Knowledge: To support sales efforts, keep abreast with IKEA’s offerings.
Data Feedback: Disseminate knowledge to improve team experience and customer service.
Education Required:
Any Graduation
Any stream
Fresher’s
Experienced also
skills
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
- the selected persons must have basic knowledge about CUSTOMER SUPPORT
BASIC QUALIFICATIONS
- Good Fluency in English
- You are a bachelor’s degree or equivalent years of work experience
- Experience: 0-3 years in a similar role.
- Location: Willing to relocate and attend a walk-in interview in Hyderabad.
- Skills: Strong communication skills, both verbal and written.
HOW TO APPLY :
• First, read through all of the job details on this page.
Scroll down and press the Apply Link button.
• To be redirected to the official website, click on the apply link.
• Fill the details with the information provided.
Before submitting the application, cross-check the information you’ve provided.
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