Role :
Customer Support Executive
Location :
WORK FROM HOME
JOB DESCRIPTION:
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
- the selected persons must have basic knowledge about licensure and Customer support.
Real is a rapidly expanding nationwide real estate company driven by technology. At the moment, Real operates in every state in the union, Canada, and the District of Columbia.
Founded in 2014, Real is a trailblazer in the Residential Real Estate industry, as we lead the disruption with our cutting-edge technology platform. We are on a mission to revolutionize the home-buying and selling process, making agents’ lives better while creating lucrative financial opportunities for them.
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What you will do
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
The ideal applicant for this position should be customer-focused, have great problem-solving abilities, be well-versed in customer service concepts and procedures, and have outstanding writing and verbal communication skills.
Determine and evaluate the agents’ needs in order to satisfy them by giving them accurate, reliable, and comprehensive information.
Respond to incoming consumer emails promptly and thoughtfully.
the ability to prioritise tasks using time management to reach daily job objectives.
Strong organisational abilities and the capacity to oversee several projects in several departments in order to effectively help the support staff.
Observe the policies, processes, and guidelines of the company when communicating.
KPIs for CSAT, daily ticket resolution volume, ticket percentage, One-Touch Response Rate, and other performance indicators are held accountable for.
Education Required:
Any Graduation
Any stream
Fresher’s
Experienced also
skills
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
- the selected persons must have basic knowledge about Licencing
BASIC QUALIFICATIONS
- Good Fluency in English
- You are a bachelor’s degree or equivalent years of work experience
the capacity to quickly adjust and pick up new technology.
Outstanding ability to solve problems
The capacity to deal with private and sensitive data
Outstanding communication abilities both in writing and speaking
Excellent motivational and teamwork abilities
Multitasking and organising abilities
The capacity for original thought and prompt decision-making
Outstanding abilities in client service
Capacity to meet rigorous deadlines
An acute attention to detail
Positivity and a doable attitude
HOW TO APPLY :
• First, read through all of the job details on this page.
Scroll down and press the Apply Link button.
• To be redirected to the official website, click on the apply link.
• Fill the details with the information provided.
Before submitting the application, cross-check the information you’ve provided.
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