Role :
Operations Analyst - Credentialing
Location :
WORK FROM HOME
JOB DESCRIPTION:
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
- the selected persons must have basic knowledge about Customer Support
- A vibrant and forward-thinking organisation, Testbook is committed to transforming education technology for students all around the world. Our goal is to enable students to thrive academically by offering easily accessible, interesting, and customised learning materials. Testbook, the EdTech business with the quickest rate of growth, has the potential to completely transform the sector. With over 2.6 crore students as registered users, 450 crore tests completed on the WebApp, and an outstanding Android App, Testbook has risen to the top and is well-positioned to take on larger markets. Testbook is the ideal environment for nurturing talent. Come, gain knowledge, and triumph. You receive instruction from the top mentors and develop into a self-sufficient authority in your subject. Having said that, the adaptability in the
Explore more new job openings
What you will do
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
- All consumer enquiries about the goods and services must be received, looked into, and addressed by the customer support executive. To solve issues, the customer support executive will troubleshoot and work with different internal divisions.
Education Required:
12th pass
diploma
Any Graduation
Any stream
Fresher’s
Experienced also
skills
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
- the selected persons must have basic knowledge about BPO
BASIC QUALIFICATIONS
- Good Fluency in English
- • Speak with clients about a range of care-related concerns over the phone, via email, or through online chat.
• Offer direct assistance with customer service projects like online billing, order tracking, automatic provisioning, and thorough account management.
• Seek possibilities for upselling and cross-selling during the customer service interaction.
• Monitoring and disclosing pertinent performance metrics related to customer care.
• Gathering and using client input.
HOW TO APPLY :
• First, read through all of the job details on this page.
Scroll down and press the Apply Link button.
• To be redirected to the official website, click on the apply link.
• Fill the details with the information provided.
Before submitting the application, cross-check the information you’ve provided.
Get instant updates on the latest jobs! Join our Instagram and Telegram Channels.
To join our WhatsApp channel and Telegram Group – Click on the WhatsApp and telegram icons below
