Role: Customer Service New Associate
Location: work from home/HYDERABAD
JOB DESCRIPTION:
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA’s. Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support
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What you will do
- •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your primary interaction is within your own team and your direct supervisor • In this role you will be given detailed instructions on all tasks • The decisions that you make impact your own work and are closely supervised • You will be an individual contributor as a part of a team with a predetermined, narrow scope of work • Please note that this role may require you to work in rotational shifts
Education Required:
- Any Graduation
- Any Stream
skills
Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support
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