You are Responsible for providing IT Infrastructure support covering cloud and on premise products like Windows, Cloud Computing, O365, End User Computing, Desk Side Services and other business applications to our global customers.
You need to Interact with end-users fluently, understand and resolve technical issues over various channels of support.
You must hold high degree of conversational skills since written and verbal communication .
You need to Collaborate with 5.6+ Million Users globally to ensure seamless functioning of business.
You should Work in partnership with various business domains like Banking, Finance, Insurance, Communications, Media, Retail, HealthCare, Life Sciences, Technology Consulting etc.
You have to Provide expert solutions on infrastructure, applications, hardware and software installations and networking queries Accountable for gathering information through client conversation and ensuring optimal resolution.
You need to maintain business agreed timelines and resolve issues within that time line Engage in business interactions with end users to provide innovative approaches.
You must evaluate the critical needs of the users and provide quality deliverables to enhance user satisfaction Clarify user queries and work collaboratively to ensure there is no business impact
Education Required:
Graduate Trainee- 2.52 LPA (BCA; BSc., B.Com; BBA)/Any 3 years Graduation program (UG full time degree)
Engineer Trainee- 4.01 LPA(B.E/ B. Tech/ M.E/ M.Tech/MCA/M.S / M.Sc) any domain / all specializations (full time)
JOB ROLES: WIPRO WILP & Development & Support Engineers
Location - PAN INDIA(partial work from home)
JOB DESCRIPTION:
For PragmaEdge You are Responsible for providing IT Infrastructure support covering cloud and on premise products like C, C++/ Core Java/ Oracle Database/ SQL Database, Cyber Security/ AWS/ Devops/ Linux/ Unix, Angular 5/6/7/8, Hibernate, Data Science, Spring boot.
WIPRO WILP is a Work Integrated Learning Program which will give a provision to do MTech in BITS Palani college along with fulltime job offer in Wipro
Education Required:
FOR WIPRO WILP
Year of Passing
2021, 2022
Qualification
Bachelor of Computer Application – BCA
Bachelor of Science- B.Sc. Eligible Streams-Computer Science, Information Technology, Mathematics, Statistics, Electronics, and Physics.
Batch: 2021/2022/2023 Graduates, All candidates must be 70% & above.
SALARY:
FOR WIPRO WILP:
Period: (INR Per Month)
1st Year STIPEND: 15,000 + 488 (ESI) + Joining Bonus of 75k
2nd Year STIPEND: 17,000 + 533 (ESI)
3rd Year STIPEND: 19,000 + 618 (ESI)
Fourth Year: 23,000
Post the completion of the program, the designation will be Senior Project Engineer and compensation will range from INR 6,00,000 P.A onwards depending on performance.
Performs simple annotation-related tasks in a narrow ML data process area (e.g. audio, image, and/or video-file).
Uses internal tools and software provided by team. May participate in data collection activities when scripts and instructions are provided. Adheres to compliance and confidentiality requirements. Meets daily productivity and quality targets.
Tracks queries related to annotation/data collection and share them with the relevant stakeholders to help solve them. Track daily task completion status using recommended tools and provide individual status reports.
Owns the quality of your execution and stay focused on individual result improvement.
Adhere to confidentiality & compliance requirements to ensure zero risk to customer data and Amazon. Helps test new SOPs and ML data tools. Suggests improvements to tools, processes, and SOPs.
Job Title: Python Developer Experience: Freshers Notice Period: Immediate Location: Bangalore ( No work from home option)
Entry Criteria:- 1. Professional Certification in Python is mandatory 2. Engineering Graduates (ECE/CSE/IT) / MCA 3. Year of pass out: 2019/2020/2021/22 4. 60% score throughout academics (10th, Intermediate/ Diploma, Bachelors, Masters) with no active backlogs
Skills: • Should have completed a professional course in Python
Education Required:
UG:B.Tech/B.E. in Electronics/Telecommunication, Computers, Electrical
You need to Working from a standard protocol and utilizing documented processes to respond to customer issues. Some judgment may be used to supplement the outlined process.
You have to Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
You need to Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example more complex warranty).
You must Begin to proactively assist customers to avoid or reduce problem occurrence
You have to Work is often reviewed by Supervisor or Team Lead.
Education Required:
ANY GRADUATION
ANY STREAM
Skills Required:
Very Good Communication Skills in English
Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming.
Demonstrated problem solving skills.
Accuracy in data entry.
Excellent fluency in language to be supported.
Experience in a phone based remote role, e- support, e-chat, or similar
Location - Vizag & Hyderabad(Partial Work from Home)
JOB DESCRIPTION:
As a selected candidates , you will provide phone support to our customers and driver partners to build trust and encourage customer dedication.
The Main Key part in this role be to provide insights to members of the Leadership Team to help drive continuous improvement.
Safety Investigations Specialist, The selected candidates will need to provide thorough, detailed support using various support platforms (email, chat, phone) & also accurately document case details, analyze information, and provide recommendations to key customers from time to time.
Customer Success Analyst is responsible for responding to and resolving customer problems via calls, emails and remote access for Aptean products. The support focuses on in-depth problem analysis of Aptean products and their integration into enterprise-wide mixed environments. Responsible for problem tracking, diagnosis, replication, troubleshooting and resolution. Isolate and provide resolution to customer issues or qualify them for further assistance from R&D or other functions. Ensure that all internal and external customer interactions are handled professionally and with the highest level of service, follow-through and consistently keep commitments.
Interview Steps
Round 1 : Online Aptitude Assessment
Round 2 : Techno managerial Interview
Round 3 : HR Interview
Education Required:
BE/B Tech, ME/MTech, MCA, BSc & MSc.
Year of Passing: 2020,2021 & 2022 Experience : Fresher 0 to 12 Months only