Goodspace is hiring for Customer Support Executive | Apply Now

What you will do

• • Any skills related to the role
  • the selected Should have excellent English communication with a decent accent

  • This role is perfect for someone who enjoys solving problems, has good communication skills, and does well in a dynamic, fast-paced workplace.

    Important Duties

    
    Handle client communications promptly and professionally by phone, email, and chat.

    Give thorough and accurate product and service information.

    Effectively address client concerns and make sure they are satisfied by following up.

    CRM tools are used to maintain and update customer data.

    To address escalations, work with internal teams (Sales, Operations, and Technical Support).

    Find ways to streamline procedures and raise the caliber of services.

    Reach predetermined service metrics, including accuracy, response time, and benchmarks for customer satisfaction.