Loading Now

WFH

Analyst any graduate jobs Business fresher internships latest jobs non technical jobs work from home jobs

IDFC First Bank is hiring for Customer Service Executive | Apply Now

Role :

Customer Service Executive

Location :

HYDERABAD

JOB DESCRIPTION:

  • Any skills related to the role
  • the selected Should have excellent English communication with a decent accent
  • the selected persons must have basic knowledge about Customer Support
Explore more new job openings

What you will do

    • Any skills related to the role
    • the selected Should have excellent English communication with a decent accent

    • Position/Job Title: Retail Liabilities Inbound Customer Service Executive

      Company: Service


      Department/Function: Customer Experience

      Workplace: Customer Contact Center (phone banking division)

      Roles and Duties:1. Efficiency

      2. Preserving the Quality of Service

      3. Mean Duration of Handling

      4. Resolution of First Contact

      5. Keeping all customer requirements within TAT

      6. Switching to different channels

      Secondary Duties:Oversee all customer contact center efforts.

      Important Success Measures:First contact resolution, productivity, and average handling time

Education Required:

Any Graduation

Any stream

Fresher’s

Experienced also

skills

  • Any skills related to the role
  • the selected Should have excellent English communication with a decent accent
  • BASIC QUALIFICATIONS
    • Good Fluency in English
    • You are a bachelor’s degree or equivalent years of work experience
    • You must have ability to conduct large volumes of research, particularly via Google 
    • You should have strong attention to detail 
    • You must have sound knowledge of Microsoft Office and Google applications
    • You need to have excellent written and verbal communication skills
    • You are able to meet deadlines and work under pressure

HOW TO APPLY :

• First, read through all of the job details on this page.
Scroll down and press the Apply Link button.
• To be redirected to the official website, click on the apply link.
• Fill the details with the information provided.
Before submitting the application, cross-check the information you’ve provided.

Get instant updates on the latest jobs! Join our Instagram and Telegram Channels.

To join our WhatsApp channel and Telegram Group – Click on the WhatsApp and telegram icons below

Instagram Page

Telegram Channel

SALARY :

Expected Fresher Salary - CTC 3.9LPA

APPLY LINK

Related Posts

Government Jobs