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You need to  Answer incoming / outgoing calls in an efficient & courteous manner with proper opening and closing.

2. You need to  Identify merchant questions, concerns, and overall needs.

3.  You need to  Provide accurate answers and solutions to queries with proper tagging.

4. You need to  Address Merchant complaints in a compassionate and patient manner.

5. You need to  Share learnings, experience with other Team Members.

6. You need to  Escalate critical issues to Team Leader.

Desired Candidate Profile

Must know basic Hindi + one of Marathi, Kannada, Gujarati, Telugu, Bengali

You Should have own Laptop, Stable Internet Connection, Covid 19 2 Doses Of Vaccination Complete, Should have all the basic documents like PAN, Aadhaar, Education, Work Experience etc.

Notice Period – You Should be able to join immediately