Accenture is hiring for Customer Service New Associate | Apply Now

Role: Customer Service New Associate

Location: work from home/HYDERABAD

JOB DESCRIPTION:

You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA’s. Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support

What you will do

    • •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your primary interaction is within your own team and your direct supervisor • In this role you will be given detailed instructions on all tasks • The decisions that you make impact your own work and are closely supervised • You will be an individual contributor as a part of a team with a predetermined, narrow scope of work • Please note that this role may require you to work in rotational shifts

Education Required:

  • Any Graduation
  • Any Stream

skills

Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support

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SALARY:INR 4 Lakh plus variable benefits.

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