Cognizant Hiring for Customer support role -Voice | Apply Now

Role :

Customer Support Associate

Location :

HYDERABAD/gurgaon

JOB DESCRIPTION:

  • Any skills related to the role
  • the selected Should have excellent English communication with a decent accent
  • the selected persons must have basic knowledge about Customer Support

What you will do

    • Any skills related to the role
    • the selected Should have excellent English communication with a decent accent
    • The position is an analytical position that provides Supply Chain operations support.
    • In this role you will  work with multiple business teams to develop and maintain ad hoc/regular business reports and to work on relevant analytical supports.
      The company is  looking for a customer-focused, detail-oriented, self-motivated, hands-on BA. 
    • the selected candidate should work closely with internal and external stakeholders As a part of our recruitment initiatives, we are in the process of hiring potential candidates for one of our client. 
      Job location- Hyderabad & Gurgaon

Education Required:

  • Any Graduation
  • Any Stream
  • Freshers & Experience (1-4years) are eligible for this opening.

skills

  • Any skills related to the role
  • the selected Should have excellent English communication with a decent accent
  • the selected persons must have basic knowledge about Data Visualization
  • BASIC QUALIFICATIONS

    you must have

    • Excellent communication (written & verbal): You should be able to clearly understand customer issues, explain solutions effectively, and maintain a professional and courteous tone throughout interactions.
    • Active listening: Pay close attention to customer concerns and ask clarifying questions to fully grasp their needs.
    • Problem-solving: Identify the root cause of customer issues and develop solutions that leave them satisfied.
    • Building rapport: Create a positive and trusting relationship with each customer you interact with

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SALARY :

Expected Fresher Salary - CTC 3LPA