Role :
Customer Service Representative
Location :
WORK FROM HOME
JOB DESCRIPTION:
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
- the selected persons must have basic knowledge about Customer support activities
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What you will do
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
- You need to provide customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department.
• You have to Process a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries.
• You need to troubleshoot customer problems, identifies root cause of problem and uses tool and resources
Education Required:
12th pass
diploma
Any Graduation
Any stream
Fresher’s
Experienced also
skills
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
- the selected persons must have basic knowledge about Technical Support
BASIC QUALIFICATIONS
- Good Fluency in English
- You are a bachelor’s degree or equivalent years of work experience
- You must have
• Excellent customer service skills that build high levels of customer satisfaction.
You should have Excellent verbal and written communication skills
You must have Computer navigation and operation skills
You are able to Demonstrates effective people skills and sensitivities when dealing with others
HOW TO APPLY :
• First, read through all of the job details on this page.
Scroll down and press the Apply Link button.
• To be redirected to the official website, click on the apply link.
• Fill the details with the information provided.
Before submitting the application, cross-check the information you’ve provided.
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