Job Title: Python Developer Experience: Freshers Notice Period: Immediate Location: Bangalore ( No work from home option)
Entry Criteria:- 1. Professional Certification in Python is mandatory 2. Engineering Graduates (ECE/CSE/IT) / MCA 3. Year of pass out: 2019/2020/2021/22 4. 60% score throughout academics (10th, Intermediate/ Diploma, Bachelors, Masters) with no active backlogs
Skills: • Should have completed a professional course in Python
Education Required:
UG:B.Tech/B.E. in Electronics/Telecommunication, Computers, Electrical
You need to Working from a standard protocol and utilizing documented processes to respond to customer issues. Some judgment may be used to supplement the outlined process.
You have to Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
You need to Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example more complex warranty).
You must Begin to proactively assist customers to avoid or reduce problem occurrence
You have to Work is often reviewed by Supervisor or Team Lead.
Education Required:
ANY GRADUATION
ANY STREAM
Skills Required:
Very Good Communication Skills in English
Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming.
Demonstrated problem solving skills.
Accuracy in data entry.
Excellent fluency in language to be supported.
Experience in a phone based remote role, e- support, e-chat, or similar
Customer Success Analyst is responsible for responding to and resolving customer problems via calls, emails and remote access for Aptean products. The support focuses on in-depth problem analysis of Aptean products and their integration into enterprise-wide mixed environments. Responsible for problem tracking, diagnosis, replication, troubleshooting and resolution. Isolate and provide resolution to customer issues or qualify them for further assistance from R&D or other functions. Ensure that all internal and external customer interactions are handled professionally and with the highest level of service, follow-through and consistently keep commitments.
Interview Steps
Round 1 : Online Aptitude Assessment
Round 2 : Techno managerial Interview
Round 3 : HR Interview
Education Required:
BE/B Tech, ME/MTech, MCA, BSc & MSc.
Year of Passing: 2020,2021 & 2022 Experience : Fresher 0 to 12 Months only