JOB ROLE:Process Associate - Content Moderation - Telugu + English
Location - HYDERABAD
- You need to Provide resolution to maintain standards of quality.
- You need to Review content and provide resolution based on prescribed guidelines.
- You need to Recognize trends and patterns and raise issues timely.
- You need to Provide insights to help improve the support to the users.
- You need to Maintain a thorough understanding of process and policies.
- You need to Provide excellent customer service to our customers.
- ANY GRADUATION
- ANY POST GRADUATION
- 2018,2019,2020,2021 & 2022
You must have Excellent spoken English & Telugu Language.
You must have proficiency
Proficient with MS-Office.
You must have Excellent written & verbal skills
Customer Service experience