Cognizant is hiring for semi voice process | Apply Now

Role: semi voice process

Location: work from home/HYDERABAD

JOB DESCRIPTION:

12th April , 10.00 AM – 12.00 PM
Cognizant technology solutions, Plot No 24 26 Financial District, Nanakramguda Village, Manikonda, Gachibowli, Hyderabad, Telangana 500032

What you will do

    • If you are willing to apply, please mention Recruiter name as Bhavana on the resume.

       

      Only Immediate to 15 day’s notice period candidates are eligible.

       

      Role: You will need to extract relevant information on Activities, Events and Topics related to Points of Interest / businesses, in-line with provided Training and Policy Guidelines and further manage the process metrics on a daily / weekly and monthly basis.
      Key Responsibilities

      • Conduct thorough secondary research to comprehend various resources for information extraction related to activities and events of the given business.
      • Read User reviews and extract the activities that can be performed for those Points of interest or Place topics.
      • Refer images and videos to extract activities related to that Place topic.
      • Evaluate activities and events, and categorize them into different buckets based on instructions
      • Identify relevant / irrelevant aspects related to business category, reviews, queries, etc. used for comparing and rating a place.
      • Making sure the tasks allotted are completed within the defined SLA/TAT time.
      • Should be able to work independently and understand his/her performance metrics for improvement opportunities.

Education Required:

  • Graduate Level (Bachelors Degree) – Graduation is mandate.
  • 1-2 years of experience (with preference to experience in fields related to research, creative writing, local reviewers, etc.)
  • All education and experience documents are mandate to apply for this role.
  •  

skills

    • Communication: English communication skills and interpersonal skills.
    • Mandatory competency: Good English comprehension with Logical Ability, Data Interpretation.
    • Reading and Comprehension: Person should be able to read and comprehend content given, and establish context with the given task.
    • Research skills: Ability to conduct thorough research using Google platform on a variety of pages related to the POIs being evaluated. This includes being able to identify credible sources of information, evaluate the quality, and summarize complex information in a clear and concise way.
    • General Awareness: Candidate should have awareness on consumer services such as food & beverages, restaurant, leisure activities, lifestyle and entertainment domains.
    • Work timings: Should be able to work in different shifts and locales depending on the business requirement.
    • General skills: Attention to detail and accuracy, proficient with computers and MS office / equivalent platforms.
    •  

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