Cognizant is hiring for semi voice process | Apply Now
Role: semi voice process
Location: work from home/HYDERABAD
JOB DESCRIPTION:
12th April , 10.00 AM – 12.00 PM
Cognizant technology solutions, Plot No 24 26 Financial District, Nanakramguda Village, Manikonda, Gachibowli, Hyderabad, Telangana 500032
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What you will do
If you are willing to apply, please mention Recruiter name as Bhavana on the resume.
Only Immediate to 15 day’s notice period candidates are eligible.
Role: You will need to extract relevant information on Activities, Events and Topics related to Points of Interest / businesses, in-line with provided Training and Policy Guidelines and further manage the process metrics on a daily / weekly and monthly basis.
Key Responsibilities- Conduct thorough secondary research to comprehend various resources for information extraction related to activities and events of the given business.
- Read User reviews and extract the activities that can be performed for those Points of interest or Place topics.
- Refer images and videos to extract activities related to that Place topic.
- Evaluate activities and events, and categorize them into different buckets based on instructions
- Identify relevant / irrelevant aspects related to business category, reviews, queries, etc. used for comparing and rating a place.
- Making sure the tasks allotted are completed within the defined SLA/TAT time.
- Should be able to work independently and understand his/her performance metrics for improvement opportunities.
Education Required:
- Graduate Level (Bachelors Degree) – Graduation is mandate.
- 1-2 years of experience (with preference to experience in fields related to research, creative writing, local reviewers, etc.)
- All education and experience documents are mandate to apply for this role.
skills
- Communication: English communication skills and interpersonal skills.
- Mandatory competency: Good English comprehension with Logical Ability, Data Interpretation.
- Reading and Comprehension: Person should be able to read and comprehend content given, and establish context with the given task.
- Research skills: Ability to conduct thorough research using Google platform on a variety of pages related to the POIs being evaluated. This includes being able to identify credible sources of information, evaluate the quality, and summarize complex information in a clear and concise way.
- General Awareness: Candidate should have awareness on consumer services such as food & beverages, restaurant, leisure activities, lifestyle and entertainment domains.
- Work timings: Should be able to work in different shifts and locales depending on the business requirement.
- General skills: Attention to detail and accuracy, proficient with computers and MS office / equivalent platforms.
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