Role :
Customer Support Associate
Location :
HYDERABAD/gurgaon
JOB DESCRIPTION:
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
- the selected persons must have basic knowledge about Customer Support
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What you will do
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
- The position is an analytical position that provides Supply Chain operations support.
- In this role you will work with multiple business teams to develop and maintain ad hoc/regular business reports and to work on relevant analytical supports.
The company is looking for a customer-focused, detail-oriented, self-motivated, hands-on BA. - the selected candidate should work closely with internal and external stakeholders As a part of our recruitment initiatives, we are in the process of hiring potential candidates for one of our client.
Job location- Hyderabad & Gurgaon
Education Required:
- Any Graduation
- Any Stream
- Freshers & Experience (1-4years) are eligible for this opening.
skills
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
- the selected persons must have basic knowledge about Data Visualization
BASIC QUALIFICATIONS
you must have
- Excellent communication (written & verbal): You should be able to clearly understand customer issues, explain solutions effectively, and maintain a professional and courteous tone throughout interactions.
- Active listening: Pay close attention to customer concerns and ask clarifying questions to fully grasp their needs.
- Problem-solving: Identify the root cause of customer issues and develop solutions that leave them satisfied.
- Building rapport: Create a positive and trusting relationship with each customer you interact with
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