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Amazon is hiring for SPS Associate | Apply Now

Role :

Selling Partner (SP) Support Associate, SPS

Location :

WORK FROM HOME

JOB DESCRIPTION:

  • The main point of interaction between Amazon and our Selling Partners (SP) is the SP-Support Associate. The SP-help colleague is in charge of giving Selling Partners that sell on Amazon stores accurate and fast operational help. Customers’ experiences at Amazon are immediately and directly impacted by the chosen candidate. The position requires a proven track record of client centricity. In addition to closely collaborating with other Amazon stakeholders and upholding service level agreements for phone, chat, and/or email instances, an SP-Support worker is expected to efficiently handle Selling Partners difficulties. Additionally, SP-Support associates are expected to promote process improvements as needed and contribute to a positive team atmosphere.
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What you will do

    • Any skills related to the role
    • the selected Should have excellent English communication with a decent accent
    • 1. Able to quickly adjust to shifting priorities with the proper sense of urgency when working in a dynamic contact center setting.
      2. Use your strong critical thinking and decision-making abilities to address complicated questions from Selling Partners.
      3. Offers outstanding service to Selling Partners, fostering relationships and establishing trust via active listening, empathy, and rapport-building.
      4. Skillfully uses several communication channels at once, such as phone, chat, and email, to interact with Selling Partners
      5. Exhibits proficient, lucid, and expert oral and written communication. Listens intently and sympathetically to Selling Partners; comprehends, summarizes, and ranks SP’s demands before offering suitable solutions.

Education Required:

 

Any Graduation

Any stream

Fresher’s

Experienced also

skills

  • Any skills related to the role
  • the selected Should have excellent English communication with a decent accent
  • BASIC QUALIFICATIONS
    • Good Fluency in English
    • You are a bachelor’s degree or equivalent years of work experience
    • You must have ability to conduct large volumes of research, particularly via Google 
    • You should have strong attention to detail 

    • Fundamental Requirements
      1. Graduate
      2. Proficient in both written and spoken English (a prerequisite)
      3. Proficiency with Office Suites (Word, Outlook, and Excel) and operating systems (Windows)
      4. The ability to type 30 words per minute with 93% accuracy

      Preferred Requirements
      1. One year or more of experience, including at least six months spent working in a live channel B2B/customer service setting
      2. It helps to have business acumen in retail and e-commerce.

HOW TO APPLY :

• First, read through all of the job details on this page.
Scroll down and press the Apply Link button.
• To be redirected to the official website, click on the apply link.
• Fill the details with the information provided.
Before submitting the application, cross-check the information you’ve provided.

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SALARY :

As per the Company

APPLY LINK

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