Swiggy is hiring for Parttime Customer Support Executive | Apply Now
Role :
Customer Support Executive
Location :
WORK FROM HOME
JOB DESCRIPTION:
*Job Type: Part-Time (Work From Home)
*Process: Swiggy blended process (primarily chat plus voice)
*Work Schedule:*
*Login Hours: 5.5 hours daily (excluding breaks)
*Shift Timings: Rotational shifts*
*Working Days: 6 days per week*
*Week Off: 1 rotational week off*
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What you will do
NIFTEL COMMUNICATIONS is hiring Customer Support Executives for Swiggy to handle customer queries and provide effective support through voice and chat processes.
Selected candidates will be responsible for communicating with customers, understanding their concerns, providing appropriate solutions, and ensuring a positive customer experience.
Roles and Responsibilities:
Handle customer interactions through voice calls and chat.
Understand customer queries and provide appropriate solutions.
Resolve customer complaints and concerns professionally.
Maintain clear, polite, and professional communication.
Ensure customer satisfaction through effective support.
Follow company processes and customer service standards.
Maintain proper records of customer interactions.
Education Required:
12th Pass
Diploma
Any Graduation
Any stream
Fresher’s
Experienced also
skills
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
BASIC QUALIFICATIONS
- Good Fluency in English
- You are a bachelor’s degree or equivalent years of work experience
- You must have ability to conduct large volumes of research, particularly via Google
- You should have strong attention to detail
Excellent English Communication Skills.
Strong Verbal and Written Communication.
Customer Handling Skills.
Customer Support and Query Resolution.
Basic Computer Knowledge.
Active Listening Skills.
Problem-Solving Skills.
Good Interpersonal Skills.
Ability to Work in a Team.
Willingness to Work in Rotational Shifts.
HOW TO APPLY :
• First, read through all of the job details on this page.
Scroll down and press the Apply Link button.
• To be redirected to the official website, click on the apply link.
• Fill the details with the information provided.
Before submitting the application, cross-check the information you’ve provided.
SHARE YOUR RESUME on -HR ISHITA:- +918188084181
HR KAJAL:-8188084166
HR SANDILY:-818901191
SALARY :
*9,000 in hand per month*
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