Role:Investigation Associate
Location: work from home
JOB DESCRIPTION:
This includes, but is not limited to:
• The selected candidate must research and evaluate facts surrounding seller transactions
• You need to take appropriate action on investigated transactions based on established standard operation procedure and tools
• You should Document their actions by providing detailed annotations
• You need to Communicate with external customers via phone or email during the investigation process
• You must Communicate with internal customers and peers in person, via email, annotations and phone during and following the investigation process
• You must understand the issue and make best use of the available resources to resolve it
• You have to Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard
• You need to communicate with internal and external stakeholders
• You should Understand performance metrics to create analysis for driving business goals
• You need to meet predetermined and assigned productivity targets and quality standards
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Education Required:
- Education Qualification: Graduate in any discipline
- Work Experience: 0 to 1 years
skills
- You should have good communication Skills- Excellent communication skills (written and spoken) in English language
- You should have Ability to handle and interpret large sets of data
- You should have Demonstrated ability to work in a team in a very dynamic environment
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