Amazon is hiring for BPBO Investigation Specialist | Apply Now

This includes, but is not limited to:
• The selected candidate must research and evaluate facts surrounding seller transactions
• You need to take appropriate action on investigated transactions based on established standard operation procedure and tools
• You should Document their actions by providing detailed annotations
• You need to Communicate with external customers via phone or email during the investigation process
• You must Communicate with internal customers and peers in person, via email, annotations and phone during and following the investigation process
• You must understand the issue and make best use of the available resources to resolve it
• You have to Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard
• You need to communicate with internal and external stakeholders
• You should Understand performance metrics to create analysis for driving business goals
• You need to meet predetermined and assigned productivity targets and quality standards