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APTEAN JOBS

Aptean Work from home job in Telugu Aptean jobs Latest jobs 2022 V the Techee

JOB ROLE: Customer Support Analyst

Location - BANGALORE(partial work from home)

JOB DESCRIPTION:

  • Customer Success Analyst is responsible for responding to and resolving customer problems via calls, emails and remote access for Aptean products.
    The support focuses on in-depth problem analysis of Aptean products and their integration into enterprise-wide mixed environments.
    Responsible for problem tracking, diagnosis, replication, troubleshooting and resolution.
    Isolate and provide resolution to customer issues or qualify them for further assistance from R&D or other functions.
    Ensure that all internal and external customer interactions are handled professionally and with the highest level of service, follow-through and consistently keep commitments.

Interview Steps 

  • Round 1    :  Online Aptitude Assessment
  • Round 2    :  Techno managerial Interview
  • Round 3    : HR Interview

Education Required:

BE/B Tech, ME/MTech, MCA, BSc & MSc. 

Year of Passing 2020,2021 & 2022
Experience : Fresher 0 to 12 Months only 

Skills Required:

  • Very Good Communication Skills in English
  • Good Knowledge on Python 
  • excell skills,Computer Knowledge

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