You need to Maintaining a positive and professional attitude towards customers
You have to Provide the support across a variety of platforms, including chat, live email, instant messaging, and phone (voice calls)
You will be very flexible to work in a 24×7 service environment as per the business needs which might include working consistently in the night shifts and on weekends
You need to do Troubleshoot basic technical problems, identify customer needs and develop creative solutions to address them.
You have to Promptly and independently resolve incidents and escalations, with effective communication to all stakeholders internally and externally
You need to Maintain response and resolution speed as defined by SLOs;
You have to Keep high customer satisfaction scores and follow quality standards in 95% of cases.
You need to Use existing troubleshooting tools and techniques to establish root cause for queries and provide a customer facing root cause assessment.
Education Required:
Any Bachelor’s degree from an accredited institution
You must have 0-18 months experience in Technical Support/Customer service operations/ Troubleshooting/Campaign Optimization in any company
Skills Required:
Excellent verbal and written English language skills
Strong attention to detail and a proven ability to balance multiple priorities
As a member of the Support organization You need to your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.
This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services.
A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
Monitoring Customer events board 24*7
Acknowledge new events and perform correct categorization of issue.
Create Incident based on the Severity / Impact of the issue
Notification of the Incident to the customer via Email or Phone
Education Required:
Any Bachelor’s degree from an accredited institution
Skills Required:
Excellent verbal and written English language skills
Strong attention to detail and a proven ability to balance multiple priorities
You must have Good understanding of UNIX architecture (Solaris, Linux…) You should have Basic understanding of Database concepts & architecture You must have Understand of terminal services such as SSH, Telnet. You must Understand of ticketing systems such as Remedy You should have Proven Oral and Written communication skills
JOB ROLE O1 : ZOMATO FEMALE ANALYST
JOB ROLE O2 : CLOOTRACK Software Engineer (Backend) - SDE- I (Remote) - Females Only
Location - PERMANENT WORK FROM HOME
JOB DESCRIPTION:
FOR ZOMATO JOB:
THE SELECTED FEMALE CANDIDATES ARE GOING TO WORK IN TOP TECHNOLOGIES LIKE
ANDROID
IOS
DATASCIENCE
ANALYTICS
BACKEND
FRONT END
FOR CLOOTRACK JOB:
Work with Engineering and DevOps functions to ensure system reliability, availability and scalability
Continuously champion high-quality software engineering practices – from planning, implementation, test automation, documentation, code reviews, scaling, performance, metrics, logging, and monitoring – essentially the entire software development lifecycle
Ensure the code developed is fully functional and bug-free
Education Required:
Any Bachelor’s degree from an accredited institution
Skills Required:
Excellent verbal and written English language skills
Strong attention to detail and a proven ability to balance multiple priorities
You must have Good understanding of programmimg You must Understand of ticketing systems such as Remedy You should have Proven Oral and Written communication skills
As a Talent Acquisition intern you will perform all the following roles:
You need to Run the operations for our marketplace
You will Source the top 2% of candidates and help build a large talent pool of high quality candidates
You have to Pitch the benefits of TopHire and take them through the sign up process
You need to Track candidate registration process and ensure that they complete their profiles
You will Vet and review the candidate profile for any gaps before it is sent for approval to the Co-founders
You need to Assist the candidates throughout their interviewing process with our clients
You have to Interact with clients to help with scheduling and coordination of interviews
You need to Suggest potential candidates to our clients from our diverse talent pool
You must Update pertinent information related to the hiring workflow on a daily basis
You can choose to work from our Mumbai (Goregaon West) office, Bangalore (Indiranagar) office, Delhi (Nehru Place) office or you can WORK FROM HOME (WFH) permanently. Hybrid is also possible.
Duration: 6 months
Education Required:
Any Bachelor’s degree from an accredited institution
Any Post Graduation
Skills Required:
Excellent verbal and written English language skills
Strong attention to detail and a proven ability to balance multiple priorities
Please click on “Apply Now” button on this page and fill in your details & submit.
Based on the applications received, candidates will be shortlisted for the written test and they will be informed via Email / SMS by 02-Aug-2022.
Shortlisted candidates should download the hall ticket from this website.
To gain access to the examination venue, the candidate must bring a printout of the hall ticket.
Candidate needs to bring any one of Photo ID proof – Aadhar / Driving license / PAN card etc. to exam venue.
Candidates must bring their own writing pads & pens. As we provide seats alone & no desks would be available at the exam hall, candidates are advised to bring their own writing pads to assist in comfortable writing.
Based on the performance in the exam, selected/wait-listed candidates will be notified via Email / SMS, to attend the 2nd round (Technical & HR round). 2nd round can be in person or virtual.
We will not be able to send individual regret emails to candidates who were not shortlisted during the selection process.
Address: H.P Bahaar Convention Hall, #1037, Near KPN Travels, Garvebhavi Palya, Near Bommanahalli Circle, Hosur Road, Bengaluru, Karnataka 560068.
Education Required:
Any BE/B.Tech/ME/M.Tech/BCA/MCA qualification with good analytical and coding skills
Year of Graduation – 2020 / 2021 / 2022
Selected Candidates will be required to join on 22nd August 2022. Extension of joining date may not be possible
Skills Required:
Knowledge of Core Computer Science Concepts including Data Structures, Algorithms, Databases, Operating Systems
Familiarity with Programming in Java or Python
Familiarity with Web Development using HTML, JavaScript, CSS etc
Good Logical Reasoning Skills
Desire to learn different technologies at a rapid pace
SALARY: CTC of Rs 6 Lakhs per annum + 2 Lakhs Joining Bonus.
The above mentioned joining bonus will be paid after completion of 3 months of service.
All selected candidates will be eligible for annual performance appraisal leading to suitable salary increments from the end of 1st year onwards.
There will be a service agreement of 2 years with the company.
JOB ROLE 01 :Graduate Engineer Trainee
JOB ROLE 02 :Software QA Engineer
Location - Bangalore & Hyderabad
Education Required:
FOR RAYTHEON TECHNOLOGIES
B.Tech/M.Tech (Computer Science/Electronics or Equivalent).
Relevant industry experience on DAL B DO178B/C V&V and software certification documents.
Familiar with SDLC (Software Development Life Cycle).
Critical thinker and problem-solving skills.
FOR Software QA Engineer
0+ years of experience with technologies relevant to SN and coding skills with high-quality results.
Experience working within different automated testing frameworks, including Java, JUnit, Selenium, TestNG and other open-source projects.
Experience with the agile methodology for software development teams.
Ability to understand several testing techniques (e.g. performance, unit, integration, automated), their strengths and weakness, and ability to use them to best effect – including tracking and addressing of any discovered issues.
Ability to use tools (such as IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools) to assist with daily tasks
Skills Required:
Knowledge of Core Computer Science Concepts including Data Structures, Algorithms, Databases, Operating Systems
Familiarity with Programming in Java or Python
Familiarity with Web Development using HTML, JavaScript, CSS etc
Good Logical Reasoning Skills
Desire to learn different technologies at a rapid pace
The Role is Virtual Customer Support (VCS) – It is a Work from Home model for Indian citizens. .
The Digital Content is like amazon prime video etc
As a VTS associates are expected to work from a home location approved by Amazon for all scheduled hours.
You will be responsible for the associates to ensure uninterrupted internet connectivity and a work-like environment at the home location so that associates can deliver their best in terms of productivity and quality.
You must be Action-oriented, self-disciplined, and organized.
You have Effective time management skills and the ability to prioritize work time to ensure productivity and department standards.
You are Ability to communicate clearly with both internal and external customers
You must have Good comprehension skills – the ability to clearly understand and address customer issues appropriately
You will have Good composition skills – the ability to compose grammatically correct, concise, and accurate written responses
You are able to Able to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
You have Good typing skills
Education Required:
12th Pass
Diploma
Any Graduation
Any Post Graduation
Skills Required:
You must have Excellent communication skills IN BOTH written and verbal
You are Capability to connect correctly and clearly with all customers