ebay is hiring for Risk Ops Agent Role | Apply Now

Role :

Risk Ops Agent

Location :

WORK FROM HOME

JOB DESCRIPTION:

  • Any skills related to the role
  • the selected candidate must promote safe and compliant trading on the site by investigating accounts, reviewing filters, verified rights owner/community reports and escalations. you should performing account reviews for potential regulatory risk, fraudulent, off site and/or unauthorized activity.
  • the selected candidates are  focused on the member experience on the site and investigate accounts with questionable business practices that could have a negative impact on the eBay community.

What you will do

    • you are responsible to Conduct in depth case reviews to promote safe and compliant trading on the site.
    • you must Use filters, member reports and account reviews to make informed decisions on each case.
    • you are supposed to Identify trends and provide feedback to your leadership.
    • you must provide feedback on filter performance to LVIS and other support teams.
    • you are able to handle appeals through multiple channels for actions taken across assigned work types.
    • you must support escalations as needed per request of leadership.

Education Required:

  • Any Graduation
  • Any Stream
  • Fresher’s & Exp

skills

  • Any skills related to the role
  • the selected Should have excellent English communication with a decent accent
  • Able to make discretionary decisions based on research and established guidelines. You know when to make the call yourself or bring others into your decision making.
  • Comfortable working escalations based on your knowledge and proficiency.
  • you Should know how to handle the customers and resolve their issues
  • you must be Fluent in English communication verbal and Nonverbal
  • you must have Excellent communication skills
  • the selected candidates is Customer focused
  • you must Able to multi-task and prioritize workload
  • Ability to adapt to continuously changing procedures and environment
  • you must be Team player with strong interpersonal skills

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SALARY :

expected Fresher Salary -35,500/month

HOW TO CREATE YOUR RESUME

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