HCL Tech is hiring for Graduate Trainee Role | Apply Now

Role :

Graduate Trainee

Location :

Madurai/Lucknow/Nagpur/WORK FROM HOME

JOB DESCRIPTION:

  • Any skills related to the role
  • the selected Should have excellent English communication with a decent accent
  • the selected persons must have basic knowledge about Data visualization & Global Desk Service, Client facing role

What you will do

    • Any skills related to the role
    • the selected Should have excellent English communication with a decent accent
    • The position is an analytical position that provides Supply Chain operations support.
    • In this role you will  work with multiple business teams to develop and maintain ad hoc/regular business reports and to work on relevant analytical supports.
      The company is  looking for a customer-focused, detail-oriented, self-motivated,
    • you need to respond to client inquiries received through phone calls, emails, instant messages, or a ticketing system.
    • you must Diagnose and troubleshooting technical problems reported by clients. This may involve using remote desktop support tools or guiding clients through troubleshooting steps.
    • You have to Logging and documenting incidents within the ticketing system, including the issue description, resolution steps taken, and final outcome.
    • You need to Escalating complex issues to senior technicians or specialists when needed

Education Required:

  • 1. UG Degree: BCA/B.SC
    2. Graduation passing Year: 2024

skills

  • Any skills related to the role
  • the selected Should have excellent English communication with a decent accent
  • the selected persons must have basic knowledge about Data Visualization
BASIC QUALIFICATIONS

1) you must have excellent skills on SQL, Tableau, Excel, Quicksight or other data visualization products
2) you need to have Analytical and problem solving skills and good logical thinking
3) you should have Basic understanding on Basic understanding of computers and operating systems (Windows, macOS)

  • you must Familiarity with troubleshooting common software and hardware issues 

 

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SALARY :

Expected Fresher Salary - CTC 4LPA