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Officer for Terminal Services (AO&CS)
Being the first point of contact for clients as an officer at Terminal Services necessitates having a friendly interface to make their trip easier.

Reservations & Ticketing: When conducting business remotely, call etiquette must be followed when making phone reservations, making cash sales or booking tickets, and providing customer account services, including answering valuable questions.
Departures: After paying close attention to the details at check-in, you must help passengers with special requests and check all bags within the specified limits.
Arrivals: Follow up on missing baggage cases, assist passengers with damaged or improperly handled bags, and communicate with subcontractors that handle baggage.

Officer of Security
An essential component of Indigo’s operations, security officers are responsible for a number of crucial tasks, including operational checks and risk compliance.

Use identification to manage access.
Making use of electronic systems
Contact scanning device operation
Accepting clearance controls
carrying out task-based field audits and enforcing compliance monitoring duties.
preserving a business’s resources while establishing a secure workplace.
AO&CS Officer (Ramp)
Officers on the Ramp Safety team ensure that all flights have safe and easy ground operations. Their main responsibilities are:

Monitoring Equipment Alignment on the Ramp (MOEAR) helps to ensure safety when an aircraft approaches.
active monitoring when the interline carriers’ baggage arrives.
loading and cleaning in accordance with the CLB’s Loading Instruction Report (LIR).
documentation after leaving,