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WFH

Phonepe is hiring for Operations Associate, VKYC | Apply Now

Role :

Operations Associate, VKYC

Location :

hybrid /bangalore

JOB DESCRIPTION:

  • Any skills related to the role
  • the selected Should have excellent English communication with a decent accent
  • the selected persons must have basic knowledge about Video KYC.

What you will do

    • Any skills related to the role
    • the selected Should have excellent English communication with a decent accent
    • Be honest and put the needs of the consumer first in all of your interactions.
      Manage situations involving video calls
      Observe the process’s established guidelines.

      Increase client trust by interacting with them
      Capacity to achieve daily and hourly production targets
      Utilize internal resources and procedures to promote resolution
      Recommend process improvement

Education Required:

12th pass

Any Graduation

Any stream

Fresher’s

Experienced also

skills

  • Any skills related to the role
  • the selected Should have excellent English communication with a decent accent
  • the selected persons must have basic knowledge about VKYC
  • BASIC QUALIFICATIONS
    • Good Fluency in English
    • You are a bachelor’s degree or equivalent years of work experience
    • You must have ability to conduct large volumes of research, particularly via Google 
    • You should have strong attention to detail 
    • You must have sound knowledge of Microsoft Office and Google applications
    • You need to have excellent written and verbal communication skills
    • You are able to meet deadlines and work under pressure
    • Have outstanding communication skills both in writing and speaking
      Possess strong learnability
      Listen intently and handle objections skillfully.
      Possess a strong focus on the needs of the consumer and the flexibility to respond to various situations
      Be adaptable, receptive to criticism, and a team player.
      Capacity to focus, multitask, and efficiently manage time
      Speak Hindi and English. 10+2 is required. 0–1 years of job experience in a customer-facing position
      Proficiency in both spoken and written South Indian languages is ideal.

HOW TO APPLY :

• First, read through all of the job details on this page.
Scroll down and press the Apply Link button.
• To be redirected to the official website, click on the apply link.
• Fill the details with the information provided.
Before submitting the application, cross-check the information you’ve provided.

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SALARY :

Expected Fresher Salary -3-5 Lacs P.A.