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non technical jobs

Phonepe is hiring for Social Media Advisor | Apply now

Role:Social Media Advisor

Location: work from home/BANGALORE

JOB DESCRIPTION:

  • Act with integrity & think customer-first in every interaction

  • Handle basic PhonePe account and transaction related queries

  • Ability to flex between phone & data channels

  • Follow specified process guidelines to bring about resolution

  • Build customer trust through their interaction

  • Ability to meet hourly & daily productivity goals

  • Leverage internal processes and resources to drive resolution

  • Escalate appropriately taking support from relevant teams to resolve customer issues

  • Recommend process improvements

  • Engage & Educate customers so they’re able to leverage PhonePe to the fullest

Education Required:

  • Graduation (10+2+3) is Mandatory 

  • 0 – 2 years of work experience in a customer facing role

skills

    • Have excellent written and verbal communications

    • Have good learnability

    • Be an active listener and deal well with objection

    • Have strong customer orientation and ability to adapt/respond to different scenarios

    • Be a team player, flexible and open to feedback

    • Ability to multitask, prioritise, and manage time effectively

    • Should be able to speak in English and Hindi

    •  

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SALARY:INR 4 Lakh plus variable benefits.

HOW TO CREATE YOUR RESUME

Phonepe is hiring for Social Media Advisor | Apply now Read More »

BT Group is hiring for Associate Engineer | Apply Now 

Role :

Associate Engineer

Location :

Outer Ring Road, Bellandur, Bengaluru, India

JOB DESCRIPTION:

We’ve always been an organisation with a purpose; to use the power of communication to make a better world. You can trace this back to our beginning as pioneers of the world’s firs telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers – those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport. 

Today in this fast-changing, always on, digital world our purpose remains true. Yet the market conditions, regulations and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future. 

NCC India manage OTN/MPLS/SYNC platform on India Footprint. NCCI  also manage Subsea infrastructure around India and MPLS POP’s  each in Pakistan & Srilanka We need a technically sound technician on IP and Transmission platform to ensure 100% Network availability and performance. This done to met the agreed SLA’s with our end customers and avoid penalities(Loss of revenues) from customer.

What you will do

    • Maintenance, troubleshooting, configuration change and monitoring routers and switches of core BT India MPLS network. 
      Maintenance, troubleshooting of BT Global transmission network.
      Monitoring SSU devices and maintain synchronization hierarchies in the network.
      Troubleshoot and fix Link Down, Link flapping, Packet Drops and latency issues of Customer MPLS Circuits on a Reactive basis.
      Handling different customer tasks/tickets for different BGP related issues such as BGP down, peering issues, prefix exceed, routing issues, routing flaps etc. 
      Ensuring that all customer and network faults are repaired by the third-party operators within the Service Level Agreements (SLA’s).
      To prepare and implement network changes during the allowed working time window in support of new services, configuration changes, hardware changes or software changes (i.e., Service Card/Line card Install/de-install) and network expansion.
      Authorizing Third Party Notifications from worldwide BT Clients (carriers) for emergency planned work related to BT Network, creating Impact Assessments for Planned work.
      Prepare and maintain process documents for each of the projects which can help the new joiners to understand the workflow.

Education Required:

  • Graduate

skills

  • Troubleshooting
    Customer Service
    Escalation Management
    Continuous Improvement
    Network Delivery
    Vendor Management
    Network Security
    Network Testing
    Network Configuration
    Technical Documentation
    Network Integration
    Network Implementation
    Requirements Management
    Incident Management
    Event Planning
    Decision Making
    Growth Mindset
    Inclusive Leadership

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SALARY :

AS PER COMPANY NORMS

HOW TO CREATE YOUR RESUME

BT Group is hiring for Associate Engineer | Apply Now  Read More »

REALPAGE is hiring for Intern | Apply Now 

Role :

Intern

Location :

Cyberabad, Hitech City, Hyderabad, 500081, IND

JOB DESCRIPTION:

SUMMARY

To co-ordinate and work in assigned team. Should be able to work on defined tasks and contribute to solving problems with defined solutions.

What you will do

    • To work closely with the assigned product team
    • Test the items which are coming on daily basis – Manual and Automation.
    • Writing the test cases for the items which are in sprint.
    • Attend product team scrum calls on daily basis

Education Required:

  • B. Tech / B.E with 75% of pass marks

skills

  • Coding ability in at least one of the Programming languages

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SALARY :

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REALPAGE is hiring for Intern | Apply Now  Read More »

Fractal is hiring for Frontend Engineer | Apply Now

Role :

Frontend Engineer

Location :

Bengaluru, India

JOB DESCRIPTION:

Fractal Analytics is Leading Fortune 500 companies leverage Big Data, Analytics, and technology to drive smarter, faster, and more accurate decisions in every aspect of their business.

Fortune 500 companies recognize analytics is a competitive advantage to understand customers and make better decisions. We deliver insight, innovation, and impact to them through predictive analytics and visual storytelling.

The Artificial Intelligence and Machine Learning (AIML) group at Fractal Analytics is actively involved in helping Fortune 500 companies by enabling them to discover how they can leverage their data using advanced and sophisticated AI/ML algorithms for which we are looking for Data Scientists with the capability to work on independent statistical and machine learning research/ projects. If you are a problem solver with a curiosity for exploring new techniques and technologies in AIML space, then we would like to talk with you.

Would you like to build cutting edge products for the world? Senseforth builds and deploys world class products in the Generative Conversational AI Space. Senseforth has implemented some of the largest conversational AI virtual assistants across the world including HDFC Bank’s Eva and Govt Of India Umang.

What you will do

    •  
    • Front-End Development and Responsive Web Design skills

    • Proficiency in JavaScript and various front-end frameworks such as React, Angular, Vue, etc.

    • Experience working with REST APIs

    • Understanding of cloud platforms like Azure, AWS

    • Experience in web development and UI design

    • Excellent knowledge of web standards and ability to write valid, semantic, accessible HTML and CSS markup.

    • Good understanding of cross-browser compatibility.

Education Required:

  • Bachelor’s / master’s degree in computer science, Software Engineering, or related field
    Experience working with AI-powered solutions like Chatbots would be a plus. 

skills

  • HTML, CSS, JQuery

  • AngularJS,

  • Front-End Design, React.js,

  • Responsive Web Design

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SALARY :

AS PER COMPANY NORMS

HOW TO CREATE YOUR RESUME

Fractal is hiring for Frontend Engineer | Apply Now Read More »

ARISTA is hiring for IT Associate (Apprenticeship) | Apply Now

Role :

IT Associate (Apprenticeship)

Location :

Bengaluru, Karnataka, India

JOB DESCRIPTION:

We are searching for a driven, enthusiastic apprentice to join our team. The apprentice’s responsibilities include learning and developing practical skills

Apprenticeships give you the opportunity and support to develop new work- placed skills in an organisation committed to your professional success.

Candidate should not have any Corporate Professional work experience. This is an internship level opportunity for Fresh Graduates.

What you will do

    •  

Education Required:

  • Btech (CSE/IT) Graduates can apply

skills

  • An Apprentice is expected to bring with them the following skills and a willingness to develop them further:
  • Good Communication Skills- Building good relationships is fundamental to the delivery of services.
  • Organizational Skills- The ability to manage your own workload and to work to team and project deadlines.
  • Teamwork and Cooperation- The ability to work flexibly in a team and contribute to a supportive work environment.
  • Adaptability and flexibility- Apprentices work in fluid, fast-paced & exciting environments. These skills are vital to responding to situations in the workplace.

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SALARY :

AS PER COMPANY NORMS

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ARISTA is hiring for IT Associate (Apprenticeship) | Apply Now Read More »

Infor is hiring for Software Engineer, Associate | Apply Now

Role :

Software Engineer, Associate

Location :

Hyderabad, India

JOB DESCRIPTION:

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 

What you will do

    • Work as part of a team that researches, maintains, and enhances a large ERP cloud suite application based on established requirements
      ? Software maintenance, development and testing using various technologies including C#, and SQL DB
      ? Exercise judgment within generally defined procedures, practices, and policies in selecting methods and techniques for obtaining solutions for application defects.
      ? Desire to learn and adapt to the latest technologies
      ? Review and contribute to functional business requirements

Education Required:

  • Bachelor’s degree in computer science or equivalent experience

skills

  • Strong analytic problem-solving skills with attention to detail
    ? Proficient in Microsoft Stack Technologies: Visual Studio, C#, .Net, Powershell
    ? Database server development and performance experience (SQL)
    ? Ability to manage multiple tasks
    ? Good verbal and written communication skills

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SALARY :

AS PER COMPANY NORMS

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Infor is hiring for Software Engineer, Associate | Apply Now Read More »

Jungleworks is hiring for Associate Software Engineer – Trainee | Apply Now

Role :

Associate Software Engineer - Trainee

Location :

IT Park, Chandigarh, India

JOB DESCRIPTION:

As a Associate Software Engineer – Trainee specializing in Android and iOS, you’ll actively contribute to projects, tackling challenges specific to both platforms. This internship provides hands-on experience in real-world technical issues, building a solid foundation for your future career.

What you will do

    • Collaborate on designing, developing, testing, and deploying mobile apps for Android and iOS.
    • Develop and maintain web applications using Angular, ensuring seamless integration.
    • Troubleshoot and resolve technical issues in existing mobile and web applications.
    • Research and implement innovative solutions for mobile and web app development.
    • Contribute to test plans, ensuring quality and reliability of applications.
    • Document technical specifications and user manuals.
    • Stay updated on industry trends in mobile app development for Android and iOS, as well as web development using Angular.
    • Support maintenance and updates of existing mobile and web applications.
    • Assist in hardware and software installations related to app development.
    • Collaborate with cross-functional teams for effective communication and coordination.

Education Required:

  • BTech/MCA or relevant technical field

skills

  • Currently pursuing a degree in Computer Science, Engineering, or a related technical field.
  • Strong understanding of programming languages like Java, C++, or similar.
  • Proficiency in Android and/or iOS app development, with hands-on experience in relevant frameworks.
  • Knowledge of software development methodologies for mobile platforms.
  • Familiarity with database concepts, SQL, and basic backend development.
  • Basic understanding of mobile app development technologies (HTML, CSS, JavaScript).
  • Enthusiasm for learning Angular and web development concepts.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and collaboratively in a team environment.
  • Strong communication and interpersonal skills, especially in conveying technical concepts.

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SALARY :

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Jungleworks is hiring for Associate Software Engineer – Trainee | Apply Now Read More »

Multiplier is hiring for Payment Operations Associate | Apply Now

Role:Payment Operations Associate

Location: work from home

JOB DESCRIPTION:

  • Efficiently execute all processes and operations related to payments across channels at Multiplier
  • Accurately review and record data in our system and ensure consistency and precision
  • Assist with payment or debit card inquiries or issues from our customers
  • Coordinate with both internal cross-functional teams and our external partners on customer requests or issues
  • Create and maintain process documentation

Education Required:

Any Degree

Any Stream

skills

  • Remote employment.
  • Ability to contribute to this business at a high level.
  • Working with a compassionate, energetic, inspired, ambitious, and diverse team.
  • Opportunity to grow within a fast-growth business.
  • Competitive benefits, compensation, and culture of recognition.
  • Unlimited holiday policy.

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SALARY:INR 4 Lakh plus variable benefits.

HOW TO CREATE YOUR RESUME

Multiplier is hiring for Payment Operations Associate | Apply Now Read More »

TTEC is hiring for Customer Support Representative | Apply Now

Role :

Customer Support Representative - Financial Services - Chat &Voice

Location :

As per Business Need

JOB DESCRIPTION:

Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve customer issues via phone and chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

What you will do

    • During a Typical Day, You’ll

      • Answer incoming communications from customers
      • Connect and resolve issues with customers using via verbal & written communication

Education Required:

  • Any Qualification related to the Job Role

skills

  • 1 year or more of related customer service experience in banking, financial or account management processes – mandatory
  • Great English written communication skills including grammar and spelling  
  • Computer experience

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SALARY :

AS PER COMPANY NORMS

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TTEC is hiring for Customer Support Representative | Apply Now Read More »

Groww is hiring for Associate – Operation (Payment) | Apply Now

Role :

Associate - Operation (Payment)

Location :

As per Business Need

JOB DESCRIPTION:

We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA. Every product, every design, every algorithm down to the tiniest detail is executed keeping the customers’ needs and convenience in mind. Our people are our greatest strength. Everyone at Groww is driven by ownership, customer-centricity, integrity and the passion to constantly challenge the status quo.

What you will do

      • Reviewing payment of businesses to ensure that they comply with policies and procedures.
      • Tracking payments to vendors and reviewing payment status to identify any issues that may have occurred during processing.
      • Reviewing account activity to determine whether any fraudulent activity has occurred.
      • Preparing reports on accounts payable activity such as delinquencies and exceptions.
      • Reconcile accounts payable ledgers with bank statements or journals of the company’s financial institution.
      • Processing checks, money orders, credit card payments, wire transfers, and other forms of payment.
      • Coordinating with banks, auditors, and other parties involved in the payment process.
      • Investigating errors or other issues with invoices or payments received by businesses for goods or services rendered.
      • Coordinating with the product and tech team to understand the requirements and support from operations perspective.

Education Required:

  • Any Graduate

skills

  • Experience in NBFC or banking or payment operations
  • Should have exposure to ops/process risk identification, control definition and   control audits.
  • Knowledge on internet industry and platforms, payments, onboarding, KYC
  • Understanding of various loans applications and payments methods and digital payment ecosystem.
  • Excellent Written / Verbal Communication Skills
  • Ability to analyze problems logically
  • Excellent problem-solving skills
  • Self-disciplined, diligent, proactive and eye for detail
  • Strong time management and organizational skills
  • Effectively prioritizes work time to ensure productivity and fulfills business requirements and standards.

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SALARY :

AS PER COMPANY NORMS

HOW TO CREATE YOUR RESUME

Groww is hiring for Associate – Operation (Payment) | Apply Now Read More »