Cision is hiring for Customer Content Specialist | Apply Now
Role: Customer Content Specialist
Location: work from home
JOB DESCRIPTION:
- The Selected candidates main responsibilities will be to proofread press releases written by our clients for delivery to the media
- You will not be creating a piece from scratch, but you will need a strong grasp of syntax, punctuation, and the English language in general to be a success at this job.
- You need to be attention to detail will be a prerequisite, as you edit, format, and handle various client requests, and other news content (e.g., photos, video).
- You should able to think on your feet and prioritize tasks will serve you well in this fast-paced, deadline-driven environment.
- You must have strong computer skills will enable you to quickly learn our internal system. Our dynamic environment will keep you on your toes, so a flexible attitude and a strong customer-service approach will be needed.
- You are facing a (or voice) to the client, your outstanding communication skills and ability to grasp our clients’ needs will allow you to build long-lasting relationships and establish a professional rapport while quickly meeting customer demands.
- You are the PR Newswire’s reputation for providing excellent customer service, your consultative approach will be essential as you answer clients’ questions and proactively recommend our solutions to engage their audience.
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Education Required:
- Bachelor’s Degree preferred.
- Any Graduation Any stream
- B.A. in Communications, Journalism, English or related field a plus.
skills
- The selected candidates must have excellent customer service skills, along with proofreading, communication, and keyboarding skills.
- You are able to handle multiple tasks in a fast-paced, deadline-driven environment and capable of working in a Windows environment.
- You need to have a skills like Microsoft Excel, Word and Web applications — will ensure you hit the ground running. Must be flexible with schedule, with some OT and holiday coverage required.
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SALARY:INR 4 Lakh plus variable benefits.
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