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GENPACT JOBS

JOB ROLE 01 :Customer Service Non-Voice Process

Location - Hyderabad,Gurgaon

JOB DESCRIPTION:

  1. Mega Virtual Drive for the role of Customer Service Non-Voice Process on 21st May’ 22.

    Zoom ID: https://genpact.zoom.us/j/97291518500

    Time: 10:00 AM to 1:00 PM

    Job Location: Hyderabad / Gurgaon

    In this role, You will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.

    Responsibilities:

    You need to Respond to customer queries and customer’s concern
    • You have to Making outbound calls to Customers and Employers
    • You need to Provide support for data collection to enable Recovery of the account for end user.
    • You have t Maintain a deep understanding of client process and policies
    • You need to Reproduce customer issues and bring up product bugs
    • You will Provide excellent customer service to our customers
    • You should be responsible to exhibit capacity for critical thinking and analysis.
    • You are Responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment

Education Required:

Any Graduation

Any Stream

Any Batch

Skills Required:

 
  • Communication skills in English
  • Good Verbal skills
  • Customer centric skills

SALARY: Upto 20k expected

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